Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Katherine (Kate) Welch

Katherine (Kate) Welch

Sammamish,WA

Summary

Trained and experienced in food service industry, bringing excellent reputation for advanced personal care work. Talent for calmly managing fast-paced, high-volume work with continuous demands. Dedicated to customer satisfaction and quality food preparation. Positive, upbeat and professional attitude toward workers, managers and guests.

Overview

7
7
years of professional experience

Work History

Candy Girl

The Confectionery
Seattle, WA
12.2021 - Current
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Increased sales significantly by upselling higher-end products to customers.
  • Increased customer satisfaction by resolving issues.
  • Completed projects with accuracy and efficiency

Nanny

Parents Of Child
Sammamish , WA
06.2018 - 09.2021
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.

Counter Girl

Pinkabella Cupcakes
Sammamish, WA
02.2020 - 03.2021
  • Assisted customers with information regarding menu offerings and nutrition information.
  • Processed sales transactions using POS system.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Adhered to all safety and sanitation standards while preparing and delivering food.


E-Commerce Clerk

QFC Grocery
Sammamish, WA
05.2020 - 08.2020
  • Quickly and efficiently collected order items to expedite to customers on time.
  • Handled customer complaints with utmost care to promote maximum satisfaction.

Retirement Home Server

Spiritwood Memory Care Home
Sammamish, WA
07.2019 - 10.2019
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Built long-lasting relationships with residents.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Served 6-9 tables at once

Camp Counselor

Shooflyfarm
Sammamish, WA
06.2019 - 09.2019
  • Followed established emergency procedures to enable best possible resolution of incidents.
  • Worked with children of varying age, interest, skill and developmental levels.

Server's Assistant/Restaurant Hostess

Sip Restaurant & Bar
Sammamish, WA
03.2018 - 09.2019
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Assisted wait staff with timely food delivery and guest requests.
  • Checked dining area supplies of linens, wrapped silverware and replenished low stock.

Education

High School Diploma -

Skyline High School
Sammamish, WA
06.2020

Psychology

Gonzaga University
Spokane, WA

Psychology

Bellevue College
Bellevue, WA

Communications

University of Washington
Seattle, WA

Skills

  • Strong social skills
  • Organized
  • Flexible
  • Dependable and Responsible
  • Time Management
  • Relationship Building
  • Attention to Detail

Affiliations

Pi Beta Phi Sorority:

  • chair of household tasks committee
  • philanthropic work
  • time management skills





Timeline

Candy Girl

The Confectionery
12.2021 - Current

E-Commerce Clerk

QFC Grocery
05.2020 - 08.2020

Counter Girl

Pinkabella Cupcakes
02.2020 - 03.2021

Retirement Home Server

Spiritwood Memory Care Home
07.2019 - 10.2019

Camp Counselor

Shooflyfarm
06.2019 - 09.2019

Nanny

Parents Of Child
06.2018 - 09.2021

Server's Assistant/Restaurant Hostess

Sip Restaurant & Bar
03.2018 - 09.2019

High School Diploma -

Skyline High School

Psychology

Gonzaga University

Psychology

Bellevue College

Communications

University of Washington

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Katherine (Kate) Welch