KATHERINE L. WHITE
Tipton,IA
Summary
High-performing employee with over 13 years of experience delivering successful improvements for business operations and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal results.
Overview
14
14
years of professional experience
Work History
Correctional Officer
State of Iowa Department of Corrections
Anamosa, IA
06.2023 - Current
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
Office Manager
Tipton Veterinary Services, Inc
Tipton, lowa
05.2019 - Current
- Manage overall office operations at two locations including scheduling of six veterinarians and 11 veterinary technicians
- Handle all client relations including appointment management, account billing and collections
- Responsible for office supply management, medical supply inventories, pricing, protocols and financial recordkeeping
- Various veterinary technician responsibilities
- Used judgment and initiative in handling confidential matters and requests.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Worked hard to learn required tasks quickly to maximize performance.
Veterinary Technician
Tipton Veterinary Services, Inc
Tipton, lowa
10.2009 - 05.2019
- Administered various injections, intravenous therapies, medication dispensation, bandaging and wound care, surgical preparation, digital radiology
- Used IDEXX blood machines and prepared samples for outside laboratory analysis
- Handled client relations in compassionate, caring manner
- Restrained and stabilized large & small animals during examination and treatment to prevent injuries.
- Performed physical examinations and recorded weight, temperature and other vitals.
- Bovine processing- chute operator, Injections, implanting, sorting, freeze branding
Education
Associates Degree - Horse Science Technology
Kirkwood Community College
Cedar Rapids, Iowa05.2006
Skills
- Proven leader, compassionate listener, team player, loyal employee and innovative
- BQA certified
- People Skills
- Intravenous therapies, wound care, surgical preparation, anesthesia monitoring, digital
- Knowledgeable of Processes and Procedures
- Good Work Ethic and Problem Resolution
- Computer Skills
- Administration and Reporting
- Excellent verbal and written communications skills with clients and co-workers, overall customer relations
- Pursuing small claims collections, working with law enforcement
- Equine knowledge and avid rider
References
- Dr. Michael O'Donnell, Tipton Veterinary Services Inc. 563.357.0835|tvs@iowatelecom.net
- Dr. Stacy Kula , Family Pet Veterinary Clinic, 319.560.9659|stacy.kula@gmail.com
- Dr. Jennifer VanNoy, Annual Family Veterinary Care Center, 319.321.3699|jennvannoy13@gmail.com
Timeline
Correctional Officer
State of Iowa Department of Corrections
06.2023 - Current
Office Manager
Tipton Veterinary Services, Inc
05.2019 - Current
Veterinary Technician
Tipton Veterinary Services, Inc
10.2009 - 05.2019
Associates Degree - Horse Science Technology
Kirkwood Community College
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