Katherine L. Wiese
Troy,Mi.
Summary
Experienced and motivated District Manager with 20 years of experience in retail operations and management. Proven track record of increasing sales, reducing costs, and improving operational efficiency. Skilled in problem solving and decision making. Strong analytical, organizational and communication skills with a deep understanding of retail operations.
Overview
26
26
years of professional experience
Work History
District Manager
Burlington Stores
06.2018 - Current
- Supervised 11 locations to enforce high-quality standards of operation with over 100 Million in annual sales.
- Located, developed, and promoted talented Store Managers to cultivate collaborative and hardworking leadership team.
- Built positive and productive relationships with store and field leadership.
- Exceeded sales goals and accomplished business metrics by inspiring managers to reach goals.
- Reduced inventory shrink numbers to the lowest in the region at a record low.
Store Manager
BURLINGTON STORES
01.2007 - 01.2018
- Responsible for driving sales, customer service; ensuring proper merchandising standards, controlling expenses and payroll budgets, managing the associate experience and handling personnel issues.
- Provide leadership and guidance to the management team in solving problems that affect the store's service, efficiency, and productivity.
- Manage the performance of Assistant Store Managers and Associates using established Company policies and standards.
- Coordinate merchandise placement, sales promotion activities and pricing of merchandise through communication and coaching of store team.
- Actively address any associate relations issues and ensure all Human Resources and employment policies are being followed within the store.
Assistant Manager
VALUE CITY, Grand Rapids
01.2001 - 01.2006
- Responsible for coaching business groupings within the store on how to maximize store sales, service and profitability while ensuring customer service standards are met with a well-stocked and clean store.
- Customer service, merchandising, scheduling, hiring, and training of employees.
- Maintained store merchandising and operating procedures.
- Daily activities included replenish and recovery of sales floor and managing of backstock product.
- Effectively analyzed reports for maximizing sales, payroll control and customer service.
Home Store Manager
MONTGOMERY WARDS
01.1998 - 01.2001
- Responsible for the complete day to day operations of a 32 Million dollar business unit, surpassing sales goals by 3% and exceeding profit performance goals by 14% while in position.
- Training and supervision of associates, merchandising, customer service, scheduling, and maintaining payroll percent.
- Effectively analyzed and reacted to inventory and sales reports for maximizing sales and gross margin.
- Managed and maintained inventory of department merchandise.
- Manager on Duty responsibilities included daily opening and closing of store as well as supervision of the furniture, appliances, and electronic departments.
- Recognized on several occasions for exceptional performance and outstanding achievement by management.
Education
Associate of Arts - Business Administration And Management
GROSSMONT COMMUNITY COLLEGE
LA MESA, CA1998
Skills
- SPECIAL SKILLS
- Proven Leadership Ability
- Excellent Human Relations Skills
- Outstanding Communication Skills
- Good Organization and Planning Skills
- Over 20 years of achievement in professional retail management and sales
- District Growth Management
- Goal setting and proven metric leader
Timeline
District Manager
Burlington Stores
06.2018 - Current
Store Manager
BURLINGTON STORES
01.2007 - 01.2018
Assistant Manager
VALUE CITY, Grand Rapids
01.2001 - 01.2006
Home Store Manager
MONTGOMERY WARDS
01.1998 - 01.2001
Associate of Arts - Business Administration And Management
GROSSMONT COMMUNITY COLLEGE
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