Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Katherine Marie Vargas

Bronx,New York

Summary

Highly motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seeking entry-level opportunities to expand my skills while facilitating company growth.

Overview

10
10
years of professional experience

Work History

Orthopedic Medical Assistant

Orthopedic Office
New York, NY
06.2022 - Current
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Documented notes during patient visits.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Educated patients about medications, procedures and physician's instructions.

Optical Receptionist

Fabulous Optical
The Bronx, NY
02.2021 - 06.2022
  • Answered telephones and directed calls to appropriate medical or administrative staff.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • Greeted patients, determined purpose of visit and directed to appropriate staff.
  • Scheduled and confirmed patient appointments and consultations.
  • Adhered to HIPAA requirements to safeguard patient confidentiality

Cashier/Retail Sales Assistant

MOES CLOTHING/SNEAKERS
The Bronx, NY
03.2017 - 04.2020
  • Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
  • Maintained clean, orderly and well-stocked register area.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Worked closely with front-end staff to assist customers.

Front of House Waitress

OUTBACK STEAKHOUSE RESTAURANT
The Bronx, NY
08.2015 - 01.2017
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Served food and beverages to patrons and confirmed complete orders.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Set up tables in between patrons to reduce wait times.

Education

GED -

Herbert H Lehman High School
Bronx, NY
06.2015

Some College (No Degree) -

Bronx Community College of the City University of New York
The Bronx, NY

Skills

  • Great customer service
  • Bilingual
  • Hospitality
  • Team Player
  • Microsoft Word
  • Organization
  • Adaptability
  • Time management
  • HIPAA Compliance
  • Problem Anticipation and Resolution
  • Cleaning and Sanitizing
  • Appointment Scheduling
  • Updating Medical Records

Languages

English, Spanish

References

REFERENCE Given upon request.

Timeline

Orthopedic Medical Assistant

Orthopedic Office
06.2022 - Current

Optical Receptionist

Fabulous Optical
02.2021 - 06.2022

Cashier/Retail Sales Assistant

MOES CLOTHING/SNEAKERS
03.2017 - 04.2020

Front of House Waitress

OUTBACK STEAKHOUSE RESTAURANT
08.2015 - 01.2017

GED -

Herbert H Lehman High School

Some College (No Degree) -

Bronx Community College of the City University of New York