Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katherine Mavrodis Brlansky

Johnstown,PA

Summary

Results driven Medical Biller with over 28 years of hands-on experience in account management, revenue generation and medical billing and coding. Accomplished in developing strategies to improve workflows and processes and actualizing procedures to enhance revenue generation. Demonstrated leadership skills guide teams towards success, optimize performance and sustain organizational success. Meticulous Customer Service Representative offering comprehensive experience in Medical Billing. Comfortable working independently or as part of supportive team. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Efficient Biller known for high productivity and completing tasks swiftly. Skilled in invoice processing, account reconciliation, and financial reporting. Excel at time management, problem-solving, and communication, ensuring smooth billing operations and client satisfaction.

Overview

16
16
years of professional experience

Work History

Packing Shipper/Invoicing Specialist/AFLAC Biller

Restoration Specialties & Supply
Windber, PA
04.2018 - Current
  • Prepared packages for shipping and determined most economical shipping methods.
  • Prepared documentation to track and report on damaged or missing items.
  • Contacted transport companies and suppliers to expedite, track, or return shipments.
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
  • Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
  • Answered customer questions to maintain high satisfaction levels.
  • Submitted claims to insurance companies.
  • Accurately input procedure codes, diagnosis codes and patient information into AFLAC billing software to generate reimbursement for Employee's Insurance.

Biller and Collector

Windber Medical Center
Windber, PA
04.2009 - 04.2018
  • I remained calm, stayed professional, and provided exceptional service on calls, even when interacting with difficult individuals.
  • Reached out to patients to pursue payments, remind them of obligations, and discuss default procedures.
  • Created repayment plans based on account holders' financial status, and repayment abilities.
  • Placed outbound collections calls daily.
  • Reviewed accounts to determine payment plan compliance.
  • Administered the delinquency cycle from start to finish, managing collections calls, skip tracing, outside collections agency coordination, and related litigation.
  • Processed payments over the phone and set up recurring drafts.
  • Followed fair debt practices and regulatory guidelines when managing the collections process.
  • Met the demands of a busy collections group by performing a high volume of daily calls.
  • Updated accounts and credit reports to reflect recent changes.
  • Evaluated patients' accounts to determine adherence to repayment schedules.
  • Investigated and solved problems with payments, account updates, and other concerns.

Medical Assistance Biller

Somerset Hospital
Somerset, PA
2000 - 2009
  • Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
  • Verified patient insurance coverage, created financial plan according to treatment schedules for collections and communicated between patient and billing company regarding health insurance.
  • Managed all payments processing, invoicing and collections tasks.
  • Answered customer questions to maintain high satisfaction levels.
  • Collected, posted and managed patient account payments.
  • Participated in workshops, seminars and training classes to gain stronger education in industry updates and federal regulations.
  • Enforced compliance with organizational policies and federal requirements regarding confidentiality.

MEDICAL ASSISTANCE INTAKE WORKER

Debiase & Levine Associates
PITTSBURGH, PA
1999 - 2000
  • Scheduled appointments for patients via phone and in person.
  • Documented notes during patient visits.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Educated patients about medications, procedures and physician's instructions.
  • Communicated with patients with compassion while keeping medical information private.
  • Explained policies, procedures and services to patients.
  • Maintained awareness of government regulations, health insurance changes and financing options.

Medical Case Worker/

Magee Women's Hospital
Pittsburgh, PA
1990 - 1999
  • Maintained confidential case documentation.
  • Maintained thorough case history records and wrote detailed reports.
  • Documented services and collected required data for evaluation.
  • Collaborated with other professionals to assess client needs.
  • Educated clients on options to assist in making informed decisions.
  • Advocated for clients to resolve medical or personal crises.
  • Referred client or family to appropriate community resources to obtain support for mental or physical illness.
  • Provided information to access financial assistance, legal aid or housing.
  • Identified environmental challenges to client progress through interviews with patient and caregivers.

Patient Accounting Representative Collector

Magee-Women's Hospital of UPMC
Pittsburgh, PA
1990 - 1999
  • Implemented billing procedures, audited and reconciled accounts and recorded transactions.
  • Answered customer questions to maintain high satisfaction levels.
  • Submitted claims to insurance companies.
  • Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
  • Checked claims coding for accuracy with ICD-10 standards.
  • Performed insurance verification, pre-certification and pre-authorization.
  • Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
  • Assessed billing statements for correct diagnostic codes and identified problems with coding.
  • Participated in workshops, seminars and training classes to gain stronger education in industry updates and federal regulations.

Education

Associate of Applied Science - Dental Assisting

Northampton Community College
Bethlehem, PA

High School Diploma -

Greater Johnstown Senior High School
Johnstown, PA

Skills

  • Account Collections
  • A/P and A/R Proficiency
  • Billing Statement Management
  • Discrepancy Resolution
  • Billing and Invoicing
  • Relationship Building
  • Financial Documentation
  • Verbal and Written Communication
  • Billing Data Verification
  • Itemized Statement Preparation
  • Account Management
  • Microsoft Office
  • Word Processing
  • Conflict Resolution
  • Sage 50 Accounting Software
  • Insurance billing procedures
  • Reimbursement processing
  • Coding data
  • Accurate invoicing

Timeline

Packing Shipper/Invoicing Specialist/AFLAC Biller

Restoration Specialties & Supply
04.2018 - Current

Biller and Collector

Windber Medical Center
04.2009 - 04.2018

Medical Assistance Biller

Somerset Hospital
2000 - 2009

MEDICAL ASSISTANCE INTAKE WORKER

Debiase & Levine Associates
1999 - 2000

Medical Case Worker/

Magee Women's Hospital
1990 - 1999

Patient Accounting Representative Collector

Magee-Women's Hospital of UPMC
1990 - 1999

Associate of Applied Science - Dental Assisting

Northampton Community College

High School Diploma -

Greater Johnstown Senior High School
Katherine Mavrodis Brlansky