Katherine O Asinero
Manassas,Va.
Summary
Clinical healthcare professional with more than ten years of patient care services within a
healthcare organization, utilization of diverse work experience, and continuance of advancement for higher opportunity. Highly motivated to utilize cross-functional leadership skills to impact a prospective healthcare corporation and promote operational improvement with development and implementation for a successful business.
Overview
27
27
years of professional experience
Work History
Practice Administrator / Practice Office Manager
Premier Acute Care Services Urgent Care
Alexandria, VA
06.2023 - Current
- Performed similar tasks and duties from previous managerial role
- Conducted regular meetings with practice staff to review performance objectives, goals, and outcomes.
- manages all clinical operations and supervise clinical and non-clinical staff to ensure delivery of exceptional patient care
- Manage and ensure effective planning of Provider and Staff schedules for overall operational efficiency
- Monitored credentialing and CAQH of facility and providers as needed
- Performed and crossed trained with front to clinical area duties as needed
- Oversees revenue cycle management to optimize billing and collections and reports in a timely way
- Collaborate with billing service and insurance payors
- Implemented, created and ensured human resources policies, including HIPAA and OSHA compliance policies, establishing payroll policies, benefits packages.
- Collaborate and report with physician leadership to implement innovative practice growth and quality solutions improving patient outcomes and satisfaction.
Clinic Operations Manager/Patient Care Coordinator
Neurology Center Of Fairfax
Fairfax/Reston, VA
08.2016 - 05.2023
- Coordinated delivery of exceptional patient care by evaluating workflows, ensured proper staffing is in place, and facilitating positive environment changes among peers.
- Supervised administrative and clinical staff and delivering consistent coaching and mentoring to improve job efficiency.
- Assisted with monitoring/overseeing P&L records of center and report documents to Executive Managers in collaboration of all potential financial issues.
- Managed patient care and clinic services, including financial management, quality assurance, safety and risk management and facility maintenance. (monitored and controlled clinical expenditures within budget)
- Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
- Created and implemented policies and procedures for effective practice management.
- Assisted with delivering improvement and management of electronic record management (EMR) systems to store data and develop reports.
- Assisted with training and mentoring to improve job efficiency.
- Limited financial discrepancies, reviewing and approving billing invoices and expense reports.
- Applied health center standards and guidelines to identify best practices and improvement opportunities.
- Developed and maintained quality care systems and standards, including but not limited to creating and improving medical protocols and guidelines.
- Collaborated with and reported to the Director of Clinicals, Lead department Managers, and Executives to establish common standards and goals in support of a cohesive multi-disciplinary center/teams.
- Cultivated professional relationships with Pharmaceutical Representatives by developing network with their products, sales, advantageous deals in the market products of the companies.
- Formulated corrective action plan through analysis of management feedback and consultation with employee.
Clinical/Program Assistant IV
Kaiser Permanente
McLean, Va
01.2000 - 07.2016
- Acting Assistant Clinical Departmental Coordinator when Clinical Coordinator is unavailable-assisted with managing the daily workflow of clinical staff and any problems that may arise, ensured proper staffing is in placed
- (Tysons, Cardiovascular Tech Provided assistance and support to Cardiologists and Nurse Practitioners in the delivery of comprehensive customer focused care to patients.
- Obtained Vital signs, assisted with stress test,application of holter monitors,EKGs,specimen collection, dressing changes,and other necessary routine tests ordered by Provider but within the scope of practice.
- Performed various clinical and clerical duties in the Pacemaker clinic and assisted with patient care in the Nuclear department as needed.
- Managed logistics for Cardiology/Nuclear department by maintaining inventory, stocking supplies and contacting vendors.
- Supervised work of program interns/secondary staff, educating each on program operations and proper procedures.
- EH&S Representative-enforced compliance with local, state, and federal healthcare regulations, including Medicare and Medicaid requirements, HIPAA and OSHA.
Clinic Assistant I-II
Kaiser Permanente
Fairfax/Fair Oaks, Va
04.1997 - 01.2000
- Provided assistance and support to providers,staff,and patients in the delivery of comprehensive, customer focused care.
- Obtained vital signs,EKG,obtained glucose readings,specimen collection,and other necessary routine tests ordered by Provider.
- Assisted with biopsies, injections and aspirations based on treatment requirements.
- Department representative for Environmental Health and Safety.
Education
Some College (No Degree) - Nursing, ADN
Marymount University
Arlington, VaADN - Nursing, ADN
ECPI University
11.2020
Skills
- Customer Service
- Interpersonal/Organizational Skills/ Time Management
- Multi-tasking, Cross-trained
- Strong mentoring and management skills
- Team Building and Leadership
- Human Resource management practices
- Expense control
- Community event planning/promote business market growth
- Epic/ Allscripts/ External Access services/ VRI /Experity/ Athena/ Athelas
- Proficient utilization of quality and performance standards in healthcare
- Knowledge of current trends in health insurance and the managed care marketplace
- Experienced with Credentialing and CAQH
- Comprehensive understanding of contractual options, healthcare economics, competitors' practice
- Significant knowledge of health plan operations, ancillary and physician contracting
- Profit and loss accountability
- Policy/program development
- Cross-functional team management
References
References furnished upon request
Timeline
Practice Administrator / Practice Office Manager
Premier Acute Care Services Urgent Care
06.2023 - Current
Clinic Operations Manager/Patient Care Coordinator
Neurology Center Of Fairfax
08.2016 - 05.2023
Clinical/Program Assistant IV
Kaiser Permanente
01.2000 - 07.2016
Clinic Assistant I-II
Kaiser Permanente
04.1997 - 01.2000
Some College (No Degree) - Nursing, ADN
Marymount University
ADN - Nursing, ADN
ECPI University
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