Katherine P Sosene-Ene
Vancouver
Summary
Dynamic professional with extensive experience at Prime Flight, excelling in scanning protocols and safety compliance. Proven track record in employee training and quality assurance, enhancing operational efficiency. Recognized for strong problem-solving abilities and commitment to maintaining high standards in fast-paced environments. Adept at equipment operation and fostering teamwork.
Overview
15
15
years of professional experience
Work History
Scanner/Warehouse Agent/Trainer
Prime Flight
Portland
12.2023 - 07.2024
- Operated equipment such as box cutters, hand jacks, tape guns and scanners in alignment with company guidelines.
- Assisted in the development of scanning protocols to enhance efficiency and reduce errors.
- Ensured safety protocols were followed at all times while operating machinery.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Inspected damaged goods prior to disposal or return to vendor.
- Packed boxes and stock using organizational guidelines.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Organized warehouse space for efficient storage of products.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Maintained stock levels in accordance with company policies.
Cashier Assistant/Customer Service Representative Team Lead
Aveina's Brothers Retail And Wholesale
Pago Pago
01.2020 - 08.2020
- Operated scanners, scales, calculators and cash registers accurately while processing customer orders quickly.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Swept and mopped front end during shifts to maintain professional appearance.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Checked out customers quickly but accurately ensuring all items are scanned properly.
- Assisted with customer requests and answered questions to improve satisfaction.
- Offered customers carry-out service at completion of transaction.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Quality Control Inspector/ Lead Detector/
Starkist Tuna Cannery
Pago Pago
08.2009 - 08.2017
- Trained new employees on proper use of test equipment and inspection techniques.
- Examined products and materials for defects or deviations to remove or discard non-conforming items.
- Wrote detailed reports outlining performance, quality and defect rates.
- Noted changes during testing in project documentation.
- Compared product and materials colors, shapes, textures and grades with predetermined templates.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Operated equipment and machinery according to safety guidelines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
- Maintained updated knowledge through continuing education and advanced training.
- Timing
- Repaired malfunctions, reassembled items, and performed final tests.
- Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards, or quality levels.
Education
High School Diploma -
Faleata College/ High School
Samoa 11-2008
Skills
- Scanning protocols
- Equipment operation
- Safety compliance
- Quality inspection
- Warehouse worker
- Customer service
- Employee training
- Problem-solving
- Quality assurance
- Document scanning
- Production assistant
- Cashier
- Cleaner
- Housekeeper
- Road construction
Timeline
Scanner/Warehouse Agent/Trainer
Prime Flight
12.2023 - 07.2024
Cashier Assistant/Customer Service Representative Team Lead
Aveina's Brothers Retail And Wholesale
01.2020 - 08.2020
Quality Control Inspector/ Lead Detector/
Starkist Tuna Cannery
08.2009 - 08.2017
High School Diploma -
Faleata College/ High School
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