KATHERINE Q. HOLMBERG
Richmond,Virginia
Summary
Conscientious, organized, and detail-oriented professional with legal and insurance experience seeking a position utilizing strong research, analytic, and written communication skills.
Overview
9
9
years of professional experience
Work History
Examiner
GEICO
09.2022 - 02.2023
- Managed approximately 125 high exposure claims at a time
- Worked closely with counsel to conduct discovery and direct settlement, mediation, or defense of suits against the company and policyholders
- Achieved 100% file audit quality and exceeded productivity goals within the first two months of the position
Liability Claims Adjuster
GEICO
03.2017 - 09.2022
- Adjusted claims on behalf of policyholders and regularly handled 175-200 claims at a time
- Communicated regularly with customers, reviewed policy contracts, conducted liability and coverage investigations, synthesized medical records, and negotiated injury claims with plaintiff attorneys
- Mentored new associates and developed a comprehensive resource of training materials and letter templates for the department
- Maintained exceptional file audit and call negotiation quality in addition to achieving 75% excellent customer service and leading the team in productivity
Recruitment Officer
Reed International, Inc
09.2016 - 11.2016
- Assisted the Human Resources director with recruitment and new hire processing under a security contract for Americans working abroad
- Contacted applicants and potential recruits to guide and assist them through application, hiring, and visa application processes
Student Associate
Family Law Clinic and Children’s Defense Law Clinic
08.2014 - 05.2015
- Acted as lead counsel for six client cases at the Family Law Clinic and was defense counsel in eight juvenile defense cases
- Met with and interviewed clients, family members and witnesses, conducted legal research, wrote and prepared motions, negotiated case dispositions, and advocated in court on behalf of clients
Legal Assistant
Duncan & Hopkins, P.C
05.2014 - 08.2014
- Conducted legal research, maintained client files, transcribed and drafted documents and communications for senior attorneys, acted as primary point of contact for clients, and assisted with administrative tasks
Education
University of Richmond School of Law
Bachelor of Arts - Psychology, English
James Madison University
Skills
- Analytical and Critical Thinking
- Strong Communication and Interpersonal Skills
- Keen Eye for Detail
- Writing and Editing
- Legal Research and Writing
- Legal Document Preparation
- Investigation Tactics
- MS Office Proficiency
Timeline
Examiner
GEICO
09.2022 - 02.2023
Liability Claims Adjuster
GEICO
03.2017 - 09.2022
Recruitment Officer
Reed International, Inc
09.2016 - 11.2016
Student Associate
Family Law Clinic and Children’s Defense Law Clinic
08.2014 - 05.2015
Legal Assistant
Duncan & Hopkins, P.C
05.2014 - 08.2014
University of Richmond School of Law
Bachelor of Arts - Psychology, English
James Madison University