Katherine Rose
Waco,TX
Summary
Proven track record in enhancing warehousing operations and customer service at HEB Grocery Store. Excelled in inventory auditing and effective communication, achieving significant discrepancies reduction. Demonstrated leadership as Department Manager at Walmart, fostering team cohesion and improving customer satisfaction.
Overview
11
11
years of professional experience
Work History
Secondary Reciever
HEB Grocery Store
07.2022 - 06.2023
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Unloaded pallets and deliveries and organized products in warehouse.
- Kept work areas clean, safe, and organized.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Trained and certified in the use of electric pallet jacks and walking stackers.
Department Manager
Walmart
06.2016 - 02.2020
- Defined clear targets and objectives and communicated to other team members.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted customers with returns, refunds and resolving transaction issues.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Assistant Preschool Teacher
Discovery Head-Start
09.2012 - 06.2013
- Assisted teacher with developing creative program suitable for preschool children.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Maintained tidy and clean classroom consistent with safety and health standards.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Supervised children during in-classroom activities and on playground.
- Communicated with parents to inform about child's progress and classroom behavior.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
Education
Associate of Science - Early Childhood Education
College of The Siskiyous
Weed, CASkills
- Inventory Auditing
- RFID Tracking
- Record preparation
- Product Inspection
- Sales experience
- Shipping and receiving
- Customer Service
- Safety Procedures
- Effective Communication
- Warehousing Operations
- Invoice reconciliation
Timeline
Secondary Reciever
HEB Grocery Store
07.2022 - 06.2023
Department Manager
Walmart
06.2016 - 02.2020
Assistant Preschool Teacher
Discovery Head-Start
09.2012 - 06.2013
Associate of Science - Early Childhood Education
College of The Siskiyous
Similar Profiles
Sam FarrellSam Farrell
Market Deli Associate at HEB Grocery StoreMarket Deli Associate at HEB Grocery Store
ALEX SALTOALEX SALTO
Daytime Stocker at HEB Grocery StoreDaytime Stocker at HEB Grocery Store
Luis Enrique CondeLuis Enrique Conde
Sales Associate at HEB Grocery StoreSales Associate at HEB Grocery Store
Jacob TrevinoJacob Trevino
Sales Associate at HEB Grocery StoreSales Associate at HEB Grocery Store
Ernesto LopezErnesto Lopez
Office Assistant at R & A Associates, IncOffice Assistant at R & A Associates, Inc