Katherinn Yisett Garcia Martinez
River Vale
Summary
Proactive and results-driven professional with a background in business operations, sales, and customer engagement, now transitioning into marketing. A self-motivated quick learner with a passion for brand development, digital marketing, and strategic promotions. Skilled in problem-solving, relationship management, and adapting to new environments, ensuring smooth operations and customer satisfaction. Bilingual (English & Spanish) communicator with a strong ability to connect with diverse audiences and collaborate effectively. Highly punctual, responsible, and easy to work with, thriving in fast-paced environments while delivering exceptional results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Operations & Supply Chain Assistant
Scotty's Snacks LLC
05.2024 - Current
- Enhanced customer satisfaction through timely and accurate delivery of products, ensuring proper handling and packaging.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Supported promotional campaigns by ensuring products were displayed according to marketing strategies.
Child Development Specialist
Various Families
09.2016 - Current
- Built and maintained strong relationships with families, providing personalized care and support, ensuring high satisfaction levels.
- Designed Spanish and English language-based activities to promote language development by incorporating storytelling, songs, and rhymes into daily routines.
- Efficiently managed multiple tasks and responsibilities, ensuring timely completion of daily routines and special activities.
- Provided information on developmental milestones to coach families on incorporating modeled interventions into children's daily routines.
- Managed conflict in a calm, professional manner, ensuring resolution while implementing positive behavior support strategies to proactively address challenging behaviors, promoting a respectful and supportive environment.
- Prepared and presented detailed reports on daily activities, ensuring clear communication of outcomes and results to clients (parents) by documenting children’s progress, tracking developmental milestones and behavior patterns.
Sales and Distribution Operation Support
SN Coffee Dist LLC
11.2021 - 10.2023
- Assisted with the sales and distribution of Peet's Coffee & Tea, ensuring the stores were consistently stocked with the right products.
- Collaborated with vendor to monitor inventory levels and ensure timely delivery of products.
- Provided ongoing support to costumers by addressing product inquiries and ensuring customer satisfaction.
Intern
Banco Agrario De Colombia
01.2016 - 06.2016
- Positively impacted the overall branch performance by diligently contributing to daily tasks and responsibilities in a professional manner.
- Supported management in preparing comprehensive reports for review in staff meetings, enabling data-driven decision-making processes within the branch operation.
- Received positive feedback from supervisors for consistently exceeding expectations in assigned responsibilities and displaying excellent work ethic.
Education
Bachelor of Business Administration -
Universidad Santo Tomas
Tunja, Colombia06-2017
Skills
- Creativity & Problem-Solving
- Organization & Time Management
- Communication & Relationship Management
- Analytical Thinking
Certification
- Digital Marketing HubSpot Certified
- SEO training HubSpot Certified
- Google Analytics Google Certified
- Google Ads
- Meta Social Media Marketing
- Email Marketing HubSpot Certified
Timeline
Business Operations & Supply Chain Assistant
Scotty's Snacks LLC
05.2024 - Current
Sales and Distribution Operation Support
SN Coffee Dist LLC
11.2021 - 10.2023
Child Development Specialist
Various Families
09.2016 - Current
Intern
Banco Agrario De Colombia
01.2016 - 06.2016
Bachelor of Business Administration -
Universidad Santo Tomas
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