Summary
Overview
Work History
Education
Skills
Timeline
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Kathern Ennakoa

Lexington,KY

Summary

College graduate with over 3 years of work experience in the customer service field. Eager to develop new skills and grow as an employee. I pride myself on being of assistance to others. Frequently praised as hard-working by peers, I can be relied upon to help company achieve it's goals.

Overview

6
6
years of professional experience

Work History

Team Leader

Chick-fil-A
03.2022 - 06.2023
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Build and maintain positive working relationships with co-workers.
  • Help train new team members following company's guidelines.
  • Took direction from leaders and absorb information passed on to me.
  • Participated in company's leadership program.

Cashier

Dunkin' Donuts
11.2017 - 03.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated POS system, using it to process transactions and returns.
  • Maintained standards of cleanliness and product quality.
  • Validated any concerns guests may have and help find solutions to ensure their satisfaction.
  • Supervised others and provided on-the-job training.

Education

Associate of Arts -

Bluegrass Community And Technical College
Lexington, KY
05.2022

Associate of Science -

Bluegrass Community And Technical College
Lexington, KY
05.2022

Skills

  • Effective Communication Skills
  • Organizational Skills
  • Time Management
  • Customer Service
  • Computer Literate
  • Adaptable

Timeline

Team Leader

Chick-fil-A
03.2022 - 06.2023

Cashier

Dunkin' Donuts
11.2017 - 03.2020

Associate of Arts -

Bluegrass Community And Technical College

Associate of Science -

Bluegrass Community And Technical College

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Kathern Ennakoa