Summary
Overview
Work History
Education
Skills
Certified Trainings
Timeline
Generic

Katheryn Boston

East Stroudsburg,PA

Summary

Dedicated professional with a strong work ethic, attention to detail, and reliability. Actively seeks opportunities to support team goals by taking on extra tasks and responsibilities.

Overview

16
16
years of professional experience

Work History

Specialty Billing Representative

Mid Atlantic Retina
04.2024 - 05.2025
  • Verified all benefits for scheduled injection appointments. Evaluated all benefits for patient responsibility and notated accurate collection amounts.
  • Maintained thorough knowledge of insurance plan requirements, facilitating accurate and timely completion of all necessary pre-authorization or pre-determination forms required for treatment with a specialty drug.
  • Managed high-volume caseloads while recognizing and evaluating inconsistencies or discrepancies in accounts along with system files, and initiating the appropriate corrective methods.

Patient Care Coordinator

Atlantic Health Urgent Care
04.2023 - 04.2024
  • Main point of contact for patients, doctors and clinical staff by closely reviewing medical charts and maintaining high levels of communication.
  • Inquire and process patients' health insurance, Obtained payments,
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.

Front Desk Supervisor

Doubletree By Hilton Princeton
08.2022 - 04.2023
  • Assisted GM & AGM with various office duties such as interviews, scheduling, and vendor orders.
  • Refund disputes with guest & third-party groups and establishing new business clients.
  • Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
  • Worked proficiently on programs such as: OnQue, HotSos, Salt, Kipsu, PEP and others.

Front Desk Supervisor

Holiday Inn Express & Suites Latham
01.2021 - 08.2022
  • Trained employees for the Opera system and front desk operations.
  • Lived on site and worked on call for front desk and hotel emergencies.
  • Delivered outstanding customer service.
  • Maintained a comprehensive understanding of industry trends and best practices, continuously refining sales strategies for maximum effectiveness.

Shipping & Receiving Coordinator

Coca-Cola Refreshments/Liberty Coke
01.2009 - 05.2019
  • Received and documented all haulage for distribution as well as any other deliveries.
  • Maintained all records in the SAP program.
  • Collaborated with other departments to execute a accurate & timely distribution.
  • Oversaw and supervised employees to unload products from the trucks.
  • Orchestrated routing by producing accurate shipping documentation and package labels.

Education

Associate in Accounting -

Middlesex Community College -
Edison, NJ

Skills

  • Proficient in Microsoft Suite, EPIC EMR, & Adobe
  • Experience in SAP, Oracle Logistics, Unifi Software
  • Critical Thinking & Problem solving
  • Dealing with ambiguity
  • Supervisory and Leadership
  • Guest relations
  • Interpersonal Skills
  • Warehouse operations
  • Shipping documentation & verification
  • Invoice processing
  • Freight coordination

Certified Trainings

  • Professional Management & Supervision (2013)
  • Corrective Action I, II, & III (2009)
  • Communication Skills (2006)
  • Basic Electricity (2005)

Timeline

Specialty Billing Representative

Mid Atlantic Retina
04.2024 - 05.2025

Patient Care Coordinator

Atlantic Health Urgent Care
04.2023 - 04.2024

Front Desk Supervisor

Doubletree By Hilton Princeton
08.2022 - 04.2023

Front Desk Supervisor

Holiday Inn Express & Suites Latham
01.2021 - 08.2022

Shipping & Receiving Coordinator

Coca-Cola Refreshments/Liberty Coke
01.2009 - 05.2019

Associate in Accounting -

Middlesex Community College -

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Katheryn Boston