Katheryn Clements
Port Orchard,WA
Summary
Dedicated Office Associate with excellent experience in this industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning, a team player with effective communication and organization skills.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Kitsap Mental Health Services
05.2024 - Current
- Welcome clients and visitors warmly, creating a positive initial impression of Kitsap Mental Health Services and offering assistance as needed.
- Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
- Facilitate customer service by performing patient registration tasks, including appointment scheduling, updating client demographics, and managing client accounts.
- Maintain and manage billing information, process payments and co-payments, and ensure accuracy in client records to ensure data integrity and accessibility.
Human Resources Coordinator
SAILS Washington
04.2023 - 04.2024
- Maintained human resources information system (Ceridian Dayforce) and kept employee files up to date and accurate.
- Developed and coordinated onboarding processes, providing new hires with a smooth transition into the company culture, and provided ongoing orientation training.
- Completed background checks to facilitate hiring and onboarding of employees.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Established solid relationships between departments by providing well-rounded support across various teams.
Assistant Director
Kiddie Academy Of Bothell
09.2022 - 04.2023
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
- Created and updated records and files to maintain and ensure document compliance with state education standards.
- Trained and mentored new employees on industry practices and business operations.
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
- Implemented effective conflict resolution strategies for resolving issues among faculty members or parents.
- Led professional development workshops on topics such as classroom management, differentiated instruction, and assessment strategies.
- Mentored and evaluated teachers through observation, feedback, and professional development opportunities.
- Planned and executed successful special events, such as open houses, and parent-teacher conferences.
- Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
Director of Child Development Center
Chitimacha Tribe Of Louisiana
06.2021 - 08.2022
- Ensured compliance with state licensing regulations and accreditation standards for continued excellence in service provision.
- Coordinated special events and fundraisers to promote awareness of the center's mission within the local community.
- Continuously reviewed and updated policies and procedures in line with best practices in early childhood education.
- Fostered a culture of continuous improvement by encouraging staff to participate in ongoing learning opportunities, workshops, or conferences related to early childhood education best practices.
- Championed diversity initiatives within the center by promoting cultural awareness activities and inclusive learning environments.
- Oversaw staff recruitment, hiring, training, and evaluation processes to maintain a high-quality team of educators.
- Facilitated open lines of communication between all stakeholders-including staff, parents, children, board members, funding agencies-encouraging collaboration towards shared goals.
- Conducted ongoing assessments of facilities' safety features to ensure adherence with health codes; addressed concerns promptly when necessary.
- Optimized scheduling procedures to ensure appropriate staffing levels were maintained at all times, minimizing disruptions to the center's daily routines.
- Implemented comprehensive assessment tools to evaluate child progress, informing tailored instruction for individual needs.
- Developed and maintained budgetary guidelines, maximizing resource allocation for the benefit of the center's programs and services.
Employment Services Clerk
Lafayette Parish School Board
09.2020 - 06.2021
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, supplies inventory, and overseeing operation of office equipment.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Supported staff on special assignments, such as I-9 documents.
Education
Master of Science - Leadership & Human Resources Development
Louisiana State University And A&M College
Baton Rouge, LA03.2020
Bachelor of Science - Child Development & Family Studies
University of Louisiana At Lafayette
Lafayette, LA05.2015
Skills
- Office Management
- Administrative Support
- Customer Service
- Work Prioritization
- Initiative-taking
- Problem-solving skills
Timeline
Front Desk Receptionist
Kitsap Mental Health Services
05.2024 - Current
Human Resources Coordinator
SAILS Washington
04.2023 - 04.2024
Assistant Director
Kiddie Academy Of Bothell
09.2022 - 04.2023
Director of Child Development Center
Chitimacha Tribe Of Louisiana
06.2021 - 08.2022
Employment Services Clerk
Lafayette Parish School Board
09.2020 - 06.2021
Master of Science - Leadership & Human Resources Development
Louisiana State University And A&M College
Bachelor of Science - Child Development & Family Studies
University of Louisiana At Lafayette
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