Katheryn Woodby
Pound,VA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving everyone around a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Embroidery Machine Operator
Myself
Pound, VA
06.2022 - Current
- Operated multi-head embroidery machines for various fabric types.
- Set up and calibrated machines for specific embroidery designs.
- Monitored production schedules to ensure timely completion of tasks.
- Collaborated with clients to understand design requirements and expectations.
- Trained new operators on machine operation and safety practices.
- Implemented quality control checks to ensure design accuracy and consistency.
- Set up and operated embroidery machines to produce quality products.
- Adjusted machine settings according to fabric type, size of design, number of colors used, and other specifications.
- Kept work area clean and organized at all times.
Secretary
Mill Creek Wedges
Pound, VA
08.2021 - Current
- Organized office files and documents for efficient retrieval and management.
- Scheduled appointments and meetings.
- Managed incoming calls and communications for prompt responses.
- Assisted in maintaining office supplies and inventory levels regularly.
- Coordinated travel arrangements for staff to ensure smooth logistics.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Customer Service Representative
SYKES
Wise, Virginia
06.2017 - 10.2019
- Assisted customers with inquiries and provided product information.
- Handled customer complaints and resolved issues effectively.
- Processed orders and managed transactions accurately.
Education
High School Diploma -
Switched On School House
Pound, VA06-2015
Skills
- Office organization
- Customer service
- Problem solving
- Attention to detail
- Multitasking
Languages
English
Native/ Bilingual
Timeline
Embroidery Machine Operator
Myself
06.2022 - Current
Secretary
Mill Creek Wedges
08.2021 - Current
Customer Service Representative
SYKES
06.2017 - 10.2019
High School Diploma -
Switched On School House