Hi, I’m
Katheryne Molina
Miami ,FL
Summary
Trustworthy Manager's Assistant with background aiding manager by completing daily support tasks. Handled general support duties and special requests with upbeat attitude, speed and flexibility. Proudly saved significant amount of manager's time to boost productivity and smooth operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
year of professional experience
Work History
Little Caesars Pizza
Manager's Assistant
03.2023 - 02.2024
Job overview
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
- Resolved basic computer and office equipment issues through troubleshooting.
- Scheduled meetings and managed calendar.
- Supported department procurement activities by coordinating with manager for direction.
- Attended monthly sales meetings and reported pertinent information to employees.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Coordinated and scheduled travel arrangements and managed expense documentation for reimbursements.
- Utilized Software to create and edit correspondence, documents and materials.
- Communicated with and interfaced with business owners and community as confidential liaison.
- Monitored and managed social media accounts.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Reviewed sales and gross profit report to assess company efficiency.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
- Established administrative work procedures to track staff's daily tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Liaised between clients and vendors and maintained effective lines of communication.
Education
Universidad Ciencias Médicas Cuba
12 from Medicina
05.2020
Skills
- Technical Troubleshooting
- Employee Relations
- Expense Tracking
- Report Generation
- Business Correspondence
- Customer Relations
- Basic Computer Support
- Travel Arrangements
- Meeting Scheduling
- Social Media Management
- Document Preparation
- Records Management
- Maintaining confidentiality
- Technical support
- Effective communication
- Time management
- Client relations
Languages
English
Elementary
Spanish
Full Professional
Timeline
Manager's Assistant
Little Caesars Pizza
03.2023 - 02.2024
Universidad Ciencias Médicas
12 from Medicina
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