Katheryn (Katy) Bercume
Holts Summit,MO
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
21
21
years of professional experience
Work History
CPOE Orders Analyst/Informaticist
University of Missouri Hospital-Clinical Informatics
07.2022 - Current
- Serve as the content expert for the Zynx Application
- Facilitate training for physicians and clinical staff in the use of the Zynx applications
- Build Physician Orders paying close attention to evidence based medicine and implementing that content into our Electronic Health Record (EHR)
- Orders Build in Oracle/Cerner application for use across the EHR.
- Provide Zynx IT with end user information for continued upgrades to the application
- Work with Zynx physicians/nurses/IT staff on development of new features such as Inpatient/Outpatient/Clinical category filters within the Knowledge Analyzer platform
- Serve in a capacity with other super users across the United States and Canada on testing new features and helping to create new workflows to help end users
- Run critical monthly reports to assure our Zynx catalog matches the Oracle/Cerner catalog
- End user Zynx support
- Creating and maintaining security access and fielding end user requests/problems.
- Serve as Content Expert for the EHR and collaborate on end user ease of use.
Application Specialist
University of Missouri Hospital-Health Information Services
05.2011 - 07.2022
- Building electronic Physician orders applying Zynx evidence based and custom evidence medicine practices
- Import electronic Physician orders into Cerner from Zynx
- Extract electronic Physician orders (PowerPlans) from Cerner and Import into Zynx
- Run critical monthly CCL Extract Scripts in Cerner and send to Zynx for updating OEF’s, Categories, Subcategories and the Order Catalog
- Analyze all PowerPlans going through the review/update process to see where our gaps in care are and provide guidance on how to fix those gaps
- Sit on Zynx Committees helping develop new user tools to help facilitate the ease of use
- Recognized as an expert user in the Zynx Application and a point person for contacts by Zynx staff in meetings giving presentations on user friendly techniques
- Facilitate training for physicians and users in the Zynx application
- Maintain Data Warehouse within Hospital Application
- Maintain a PDF copy of all PowerPlans and Subphases for use during a downtime situation
- Maintain reference material housed within PowerPlans
- Serve as the Content Expert for Downtime Documents going into Navex
- Developed policy and procedures for the Orders Management Committee for use in hospital
- Developed a University of Missouri Styleguide which listed policies and procedures for coming up on CPOE to be used by the University of Missouri Hospital and also to serve as a model for other institutions
- Developed procedure for the review and update of PowerPlans used by the University
- Sit on the Orders Management Committee, governed by the Executive Committee
- Sit on the Orders Queue Review Team
- Sit on the Zynx Knowledge Analyzer User Committee representing the University
- Sit on the Zynx Advanced User Committee representing the University
- Sat on the Patient Health Information Committee, representing the Orders Management Committee
- Sat on the Orders Design Committee and instrumental in developing PowerPlans and Plans of Care before go-live of CPOE
- Perform annual review of PowerPlans in ordnance with Hospital Policy
- Meet with Department Chairs to review all PowerPlans used by their specific specialty
- Remove PowerPlans that are no longer relevant
- Update PowerPlans and incorporate evidence based medicine within the review process
- Provide recommendations to Physician and Nursing Staff on Evidence Based documentation
- Provide recommendations to Physician, Nursing and Ancillary staff on the gaps that are in our PowerPlans and provide remedies to fill those gaps
- As Order Build projects are initiated, plan and coordinate and accompany each request for meeting deadlines and go-live dates
- Developed a Review Process and roll out of a workflow to help facilitate the incorporation of evidence based medicine and an efficient way to review current PowerPlans
- Provide Administrative Support within the EHR vendor application (Zynx) creating accounts, security access and general application support for University staff
- Meet frequently with Evidence Based Medicine vendor to make sure the facility’s needs are met
- Meet frequently with Zynx development staff on testing and answering questions on end user issues
- Develop enhancements to support end users
- Sit on Developer User Groups consisting of users from across the United States and Canada
- Supervised the Orders Management section within Health Information Services.
Management Analyst
University of Missouri Hospital-Health Information Services
09.2007 - 05.2011
- Review and analyze the cost effectiveness of existing or proposed new services and recommend alternatives
- Assist with preparation of financial analysis reports and/or status reports on various projects
- Analyze and report on selected financial and statistical information gathered for aid and benefit of the appropriate administrative heads
- Assist with development and performance of operational surveys of departments to evaluate quality of services, environment, operational procedures and practices, etc
- Coordinate and develop new cost-effective work procedures with various operating unit heads
- Process all invoices that come into the department
- Purchase supplies for a department of 100 employees using a company provided MasterCard
- Reconciling purchasing/credit card statements
- Reconcile payments made to the department from patients, insurance companies and attorneys
- Adhere to a the budget set forth by myself and the Manager of the Department
- Prepare statements and productivity reports for Administrative Hospital Staff
- Maintain all contracts for Health Information Services
- Maintain relationships with vendors and reconcile their invoices ensuring proper billing
- Review and renew contracts as necessary
- Maintain supplies for 3 facilities, anticipating usage and keeping all supplies available for staff
- Create and maintain Physician Order sets
- Write hospital policies and procedures in regards to moving paper physician orders to an electronic format
- Instruct and teach physicians, nursing and clinical staff on writing physician order sets in order to move to the Electronic Medical Record (EMR)
- Serve as the Administrator for the Patient Health Information Record Committee (PHIRC) which includes preparing documentation, reports, Power Point presentations and minutes
- Currently sit on the PHIRC
- Currently sit on the Computerized Physician Order Entry (CPOE) Design Committee
- Supervise student staff on work programs with the University, assigned to Health Information Services.
Administrative Assistant
University of Missouri Hospital-Health Information Services
07.2004 - 09.2007
- Maintain calendar function for Director- appointments, coordinating meetings and travel arrangements
- Apprise Director of Department ie: problems, potential problems arising in the department
- Point person in Department for questions, phone calls from other departments, outside entities, patients, attorneys and vendors
- Process all invoices that come into the Department
- Fill out appropriate forms to get invoices paid and track paperwork for proper payment
- Keep inventory of all office supplies used in 3 facilities, order supplies weekly as needed for the Medical Records Department and Ellis Fischel Medical Records Department
- Maintain payroll for 70+ employees in the KRONOS Time and Attendance system
- Double checking punches, time off, leave balances
- Approve bi-weekly and monthly payroll through the KRONOS system
- Maintain and enter all time off in the KRONOS Time and Attendance system for supervisors and assistant managers
- Manage leave balances and personnel files
- Maintain confidential Medical Records of staff and patients for confidential request
- Assure proper handling of confidential patient records
- Maintain locked file of deferred Emergency Visits
- Assure proper coding and filing/handling of these highly sensitive files
- Maintain file of all STD’s and report information to the Department of Health
- Assure proper handling of this highly sensitive information
- Maintain Support for Director of Health Information Services
- Maintain calendar function for Director- appointments, coordinating meetings and travel arrangements
- Apprise Director of Department ie: problems, potential problems arising in the department
- Point person in Department for questions, phone calls from other departments, outside entities, patients, attorneys and vendors
- Process all invoices that come into the Department
- Fill out appropriate forms to get invoices paid and track paperwork for proper payment
- Keep inventory of all office supplies used in 3 facilities, order supplies weekly as needed for the Medical Records Department and Ellis Fischel Medical Records Department
- Maintain payroll for 70+ employees in the KRONOS Time and Attendance system
- Double checking punches, time off, leave balances
- Approve bi-weekly and monthly payroll through the KRONOS system
- Maintain and enter all time off in the KRONOS Time and Attendance system for supervisors and assistant managers
- Manage leave balances and personnel files
- Maintain confidential Medical Records of staff and patients for confidential request
- Assure proper handling of confidential patient records
- Maintain locked file of deferred Emergency Visits
- Assure proper coding and filing/handling of these highly sensitive files
- Maintain file of all STD’s and report information to the Department of Health
- Assure proper handling of this highly sensitive information.
Education
Associates in General Studies -
Columbia College
01.2019
Skills
- Microsoft Office: Excel, Word, PowerPoint and Outlook
- Oracle/Cerner
- Zynx
- 3M
- Process enhancement
- Root Cause Analysis
- Workflow Analysis
- Documentation And Reporting
Timeline
CPOE Orders Analyst/Informaticist
University of Missouri Hospital-Clinical Informatics
07.2022 - Current
Application Specialist
University of Missouri Hospital-Health Information Services
05.2011 - 07.2022
Management Analyst
University of Missouri Hospital-Health Information Services
09.2007 - 05.2011
Administrative Assistant
University of Missouri Hospital-Health Information Services
07.2004 - 09.2007
Associates in General Studies -
Columbia College
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