Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kathia Morgan

Homestead,FL

Summary

Accomplished Human Resources Executive proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes benefits administration, compensation structuring and recruitment. Talented Human Resources Director with a deep understanding of business needs. A creative leader with a commitment to collaboration. Highly skilled in project management to meet business objectives.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Human Resources Director

Brookwood Garden Rehabilitation Center
01.2023 - Current
  • Handled on-boarding process for newly hired employees and distributed all paperwork.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Oversaw workers' compensation program for employees injured on job.
  • Answered employee inquiries regarding health benefits and 401k options.
  • Conducted exit interviews to better understand reasons why employees were separating from company.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Provided immediate updates to entire employee pool when policies and procedures were altered.
  • Processed employee claims involving performance issues and harassment.
  • Conducted company-wide town hall meetings to convey updates.
  • Developed incentive program for hiring of and retaining of employees.
  • Created user-friendly employee handbook that was much easier to update and maintain than prior manual.

Medical Records Coordinator

Brookwood Garden Rehabilitation Center
01.2022 - Current
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Uploaded records to patient's individual vault.
  • Kept accurate log of requests for medical information and records.
  • Identified new methods to optimize medical records management.
  • Recorded patients' medical history, status, services provided and other information necessary for compliance with reporting requirements.
  • Established and managed policies for completing, coding, signing and indexing records.
  • Maintained accuracy, completeness, and security for medical records and health information.
  • Organized, planned and directed medical records movements per established policies.
  • Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
  • Reviewed charts and flagged incomplete or inaccurate information.

Teacher

Cutler Bay Christian Academy
08.2019 - 06.2022
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Incorporated multiple types of teaching strategies into classroom.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Scheduling

Brookwood Garden Rehab Center
01.2009 - 01.2022
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Generated department orders and accompanying documentation.
  • Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.

Secretary Coordinator

South Miami Hospital
04.2012 - 08.2018
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.

Education

MBA - Master in Business Administration

University of Phoenix
Tempe, AZ
08.2018

Master of Health Administration - MHA/Human Resources

University of Phoenix
Tempe, AZ
08.2018

Bachelor of Arts - Business Administration And Management

Keiser University
Fort Lauderdale, FL
01.2017

Skills

  • Staff Compensation
  • HR Metrics
  • Wages and Salary
  • Human Resources Operations
  • Employee Retention
  • Vendor Invoice Payment Processing
  • Human Resources Policy Development
  • Accurate Recordkeeping
  • Personnel Information Systems
  • Employee Appraisals
  • Policy and Procedure Adherence
  • Workforce Improvements
  • New Employee Training
  • Organizational Systems
  • Benefits Programs

Certification

  • Certified Nursing Assistant
  • RBT Certificate
  • CPR

Timeline

Human Resources Director

Brookwood Garden Rehabilitation Center
01.2023 - Current

Medical Records Coordinator

Brookwood Garden Rehabilitation Center
01.2022 - Current

Teacher

Cutler Bay Christian Academy
08.2019 - 06.2022

Secretary Coordinator

South Miami Hospital
04.2012 - 08.2018

Scheduling

Brookwood Garden Rehab Center
01.2009 - 01.2022

MBA - Master in Business Administration

University of Phoenix

Master of Health Administration - MHA/Human Resources

University of Phoenix

Bachelor of Arts - Business Administration And Management

Keiser University
Kathia Morgan