Accomplished Human Resources Executive proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes benefits administration, compensation structuring and recruitment. Talented Human Resources Director with a deep understanding of business needs. A creative leader with a commitment to collaboration. Highly skilled in project management to meet business objectives.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Human Resources Director
Brookwood Garden Rehabilitation Center
01.2023 - Current
Handled on-boarding process for newly hired employees and distributed all paperwork.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Maintained human resources regulatory compliance with local, state and federal laws.
Structured compensation and benefits according to market conditions and budget demands.
Created and implemented forward-thinking initiatives to improve employee engagement.
Oversaw workers' compensation program for employees injured on job.
Answered employee inquiries regarding health benefits and 401k options.
Conducted exit interviews to better understand reasons why employees were separating from company.
Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
Provided immediate updates to entire employee pool when policies and procedures were altered.
Processed employee claims involving performance issues and harassment.
Conducted company-wide town hall meetings to convey updates.
Developed incentive program for hiring of and retaining of employees.
Created user-friendly employee handbook that was much easier to update and maintain than prior manual.
Medical Records Coordinator
Brookwood Garden Rehabilitation Center
01.2022 - Current
Processed medical records requests from outside providers according to facility, state, and federal law.
Uploaded records to patient's individual vault.
Kept accurate log of requests for medical information and records.
Identified new methods to optimize medical records management.
Recorded patients' medical history, status, services provided and other information necessary for compliance with reporting requirements.
Established and managed policies for completing, coding, signing and indexing records.
Maintained accuracy, completeness, and security for medical records and health information.
Organized, planned and directed medical records movements per established policies.
Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
Reviewed charts and flagged incomplete or inaccurate information.
Teacher
Cutler Bay Christian Academy
08.2019 - 06.2022
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Incorporated multiple types of teaching strategies into classroom.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Supported student physical, mental, and social development using classroom games and activities.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Scheduling
Brookwood Garden Rehab Center
01.2009 - 01.2022
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Generated department orders and accompanying documentation.
Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
Secretary Coordinator
South Miami Hospital
04.2012 - 08.2018
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Education
MBA - Master in Business Administration
University of Phoenix
Tempe, AZ
08.2018
Master of Health Administration - MHA/Human Resources
University of Phoenix
Tempe, AZ
08.2018
Bachelor of Arts - Business Administration And Management
Keiser University
Fort Lauderdale, FL
01.2017
Skills
Staff Compensation
HR Metrics
Wages and Salary
Human Resources Operations
Employee Retention
Vendor Invoice Payment Processing
Human Resources Policy Development
Accurate Recordkeeping
Personnel Information Systems
Employee Appraisals
Policy and Procedure Adherence
Workforce Improvements
New Employee Training
Organizational Systems
Benefits Programs
Certification
Certified Nursing Assistant
RBT Certificate
CPR
Timeline
Human Resources Director
Brookwood Garden Rehabilitation Center
01.2023 - Current
Medical Records Coordinator
Brookwood Garden Rehabilitation Center
01.2022 - Current
Teacher
Cutler Bay Christian Academy
08.2019 - 06.2022
Secretary Coordinator
South Miami Hospital
04.2012 - 08.2018
Scheduling
Brookwood Garden Rehab Center
01.2009 - 01.2022
MBA - Master in Business Administration
University of Phoenix
Master of Health Administration - MHA/Human Resources
University of Phoenix
Bachelor of Arts - Business Administration And Management
Talent Acquisition Coordinator at Baptist Health South Florida South FloridaTalent Acquisition Coordinator at Baptist Health South Florida South Florida