KATHERINA GRILEY
Hospitality Professional
Sacramento,CA
Summary
Dynamic hospitality professional with a passion for educating the next generation of industry leaders. Skilled in delivering engaging lectures, leveraging real-world experience to enhance learning. Recognized for exceptional communication and interpersonal abilities, facilitating a collaborative learning environment. Committed to empowering students with the knowledge and skills essential for success in the hospitality industry.
Overview
24
24
years of professional experience
3
3
Certifications
Work History
Vice President of Membership & Member Services
California Restaurant Association
7 2018 - Current
- Provided assistance and guidance to department staff on best practices related to membership management.
- Analyzed membership data trends in order to identify areas of improvement or potential growth opportunities.
- Managed the budget associated with all aspects of the organization's membership program.
- Participated in strategic planning sessions related to the development of new initiatives designed to increase member involvement.
- Developed training programs for staff involved in managing day-to-day operations related to member services.
- Strengthened relationships between members by facilitating networking opportunities at conferences, workshops, webinars, or online forums.
- Collaborated with other department leaders to ensure seamless integration of membership services within overall organizational goals.
- Led cross-functional teams in the development of innovative membership programs, driving increased participation rates.
- Established strategic partnerships with industry stakeholders to increase organizational visibility and attract potential members.
- Managed annual budget planning process for the Membership Department, ensuring optimal resource allocation for maximum impact.
- Mentored and developed a high-performing team of professionals focused on delivering exceptional service to members.
Program Chair
The Art Institute of California
02.2012 - 07.2018
- Provide academic guidance to a diverse student population, supporting program completion, graduation, and employment opportunities
- Plan and implement a budget, including personnel requirements, program expenses, and capital needs
- Collaborate with other Program Chairs within own campus, and across school network to improve Student Learning Outcomes
- Learning Management System administrator.
- Promoted a culture of academic excellence by mentoring junior faculty members and providing constructive feedback on their performance.
- Implemented data-driven decision-making processes within the department that led to improved resource allocation decisions based on objective measures of performance indicators.
- Facilitated regular meetings with colleagues to discuss best practices in teaching methodologies, research trends, and emerging technologies relevant to the discipline.
- Strengthened relationships with community partners by organizing events, guest lectures, and collaborative projects.
- Collaborated with administration to develop strategic plans for program growth and curriculum enhancement.
- Championed diversity, equity, and inclusion initiatives within the department, creating a welcoming environment for all students, staff, and faculty members.
- Led faculty development initiatives to improve teaching quality and enhance student learning outcomes.
Culinary Management Instructor
The Art Institute of California
02.2008 - 02.2012
- Encourage student success and actively engage in retention activities including documented communication with both students and administration regrading attendance and progress
- Deliver on-ground class instruction of the approved course as assigned
- Deliver learner-centered instruction through traditional delivery methods, supported by on-line course management system
- Manage on-ground classroom environment
- Perform administrative duties, such as attendance and grade reports, in a timely manner
- Provide assistance in the planning, development and maintenance of program curriculum.
- Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
- Created lessons and online testing materials to facilitate remote learning.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Created and developed lesson plans to meet students' academic needs.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
Director of Industry Education
The California Restaurant Association Educational Foundation
02.2003 - 02.2010
- Developed and taught high-impact programs for optimal results, focusing on hospitality industry compliance.
- Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
- Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
- Evaluated program performance through comprehensive data analysis, driving continuous improvement efforts.
Director of School-to-Career Programs
The California Restaurant Association Educational Foundation
01.2000 - 07.2003
- Worked with high schools to implement the National Restaurant Associations ProStart two-year culinary arts program.
- Supported and advised ProStart instructors in implementing and executing the program.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Passionate about learning and committed to continual improvement.
Education
Master of Education - Instructional Leadership
Argosy University
San Francisco, CA04.2011
Bachelor of Science - Business Administration - Management
California State University
Chico, CA 05.2001 -
Skills
Motivational leader
Exceptional attention to detail
Accomplished academic advisor
Excellent problem-solver
Training and Onboarding
Relationship Building
Retention Strategies
Curriculum Implementation
Classroom Instruction
Student-Centered Learning
Learning Assessments
Program Development
Certification
ServSafe Certified
Timeline
Program Chair
The Art Institute of California
02.2012 - 07.2018
Culinary Management Instructor
The Art Institute of California
02.2008 - 02.2012
Director of Industry Education
The California Restaurant Association Educational Foundation
02.2003 - 02.2010
Bachelor of Science - Business Administration - Management
California State University
05.2001 -
Director of School-to-Career Programs
The California Restaurant Association Educational Foundation
01.2000 - 07.2003
Vice President of Membership & Member Services
California Restaurant Association
7 2018 - Current
Master of Education - Instructional Leadership
Argosy University