Kathie Huartson
Summary
Hardworking and detail-oriented job seeker with strong organizational skills eager to secure entry-level Medical ICD-10/CPT Coding position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Family Care Network
12.2017 - 07.2019
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Facilitated smooth billing processes by verifying insurance eligibility, obtaining necessary authorizations and referrals.
- Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
- Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Developed proficiency in various healthcare software programs for accurate documentation of patient encounters and streamlined workflows within the department.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices in patient access services.
- Greeted and assisted patients with check-in procedures.
- Answered incoming calls, scheduled appointments and filed medical records.
Financial Counselor
Peacehealth St Joseph Medical Center
08.2010 - 04.2017
- Identified uninsured or underinsured patients for eligibility for financial assistance through the Peacehealth Financial Assistance Program and/or government assistance programs.
- Contacted insurance providers to obtain key information regarding patient benefits and to submit documentation for accounts.
- Assisted patients in navigating the Affordable Healthcare Market Place to attain insurance coverage (without bias).
- Facilitated timely resolution of outstanding balances by connecting patients with appropriate resources and support.
- Managed sensitive patient information with utmost discretion, adhering to all HIPAA guidelines.
- Streamlined insurance verification processes for increased efficiency and reduced errors.
- Educated patients on available financial assistance programs, guiding them through application processes when needed.
- Contributed to departmental goals by consistently meeting or exceeding established performance metrics.
Patient Access Representative
Peacehealth St Joseph Medical Center
02.2006 - 08.2010
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Updated patient demographic and financial information for correct billing process.
- Admitted patients for hospital medical procedures and services.
- Verified insurance coverage for optimum reimbursement.
- Assisted with the authorization and referral processes per third-party insurance requirements.
Education
Associate of Applied Science - Medical Administration
Bellingham Technical College
Bellingham, WA06.2023
Skills
- Excellent spelling, grammar and typing skills using concise and accurate documentation in EMR
- Proven ability in adapting to process and procedure changes
- Knowledgeable and able to maintain HIPAA privacy and confidentiality practices
- Proven ability to thrive and grow in fast-paced office environment with frequent interruptions
- Highly knowledgeable and skilled with Microsoft Office including Word, Excel, Outlook and standard office equipment
- Highly experienced with medical computer programs including Carecast, Centricity and EPIC
- Proven ability to effectively establish long-term relationships in personal and professional situations
- Proven ability to successfully work in team oriented environment as well as independently
- Highly organized and able to multi-task in daily administrative functions
- Articulate and able to communicate effectively and calmly in stressful situations
- Proven excellent customer skills when responding to patient concerns and questions in calm and helpful manner
- Able to follow verbal and written directions and guidlines
Affiliations
- American Academy of Professional Coders (AAPC) Everett, WA Chapter
Certification
- Medical Coding Certificate-Apprentice (2023)
Timeline
Patient Access Representative
Family Care Network
12.2017 - 07.2019
Financial Counselor
Peacehealth St Joseph Medical Center
08.2010 - 04.2017
Patient Access Representative
Peacehealth St Joseph Medical Center
02.2006 - 08.2010
Associate of Applied Science - Medical Administration
Bellingham Technical College
- Medical Coding Certificate-Apprentice (2023)
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