Kathie L Peterson
Carencro,LA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Overview
41
41
years of professional experience
Work History
Office Manager/paralegal
Peterson Law Firm
03.1992 - Current
- Full time until 1996 then part time.
- Office manager for a busy law firm with up to three(3) attorneys and up to three(3) staff.
- Provided paralegal services primarily for law firm owner, and other attorneys as needed, including file creation and management, assisting clients in litigation cases, initial drafting/proof reading of pleadings and correspondence, organization of exhibits for trial, other paralegal duties as necessary.
- In charge of staff management, including interviewing potential employees, hiring/firing, training, payroll, assigning staff to meet attorney needs for particular projects,
- As office manager was in charge of bookkeeping, purchasing, paying bills, billing and collections, reconciling bank accounts, overseeing client trust accounts to insure accuracy in client disbursements, supervising/training staff, maintaining books and records, providing secretarial services as necessary. services as necessary
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
Visitation Supervisor
Casa/Harmony House
04.1992 - 09.1995
- Part time volunteer.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating the social services system, relative to supervised visitations.
- Maintained detailed case histories, metrics and reports to meet strict standards.
Front Desk Receptionist/Legal Secretary
Law Offices Of Schulthiess, Johnson, McComb
04.1990 - 02.1992
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected client trust deposits, fees, and payments.
- Light legal secretarial duties as necessary.
Nursing Assistant
Bethesda Care Center
05.1987 - 05.1989
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Service Desk Manager
Kmart Laramie WY
03.1985 - 05.1987
- Hired, trained and supervised team of service staff members to meet business goals.
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Implemented strategies to increase customer service satisfaction ratings.
Switchboard Operator
St Mary Of Plains College
08.1982 - 12.1983
- Connected callers with appropriate professional, department, or business.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Answered calls on 2 ring and engaged customers with friendly, professional demeanor.
- Documented messages and forwarded to correct individual.
Education
No Degree - Criminal Justice
University of Wyoming
Laramie, WYParalegal Certificate - Paralegal Studies
Colorado State University of Fort Collins
Fort Collins, CO06.1990
Skills
- Billing
- Expense Reporting
- Data Entry
- Customer Service
- Bookkeeping
- Staff Hiring
- Staff Management
- Office Management
- Mail Handling
- Staff Training
- Workflow Planning Clerical Support
- Account Reconciliation
- File management
Timeline
Visitation Supervisor
Casa/Harmony House
04.1992 - 09.1995
Office Manager/paralegal
Peterson Law Firm
03.1992 - Current
Front Desk Receptionist/Legal Secretary
Law Offices Of Schulthiess, Johnson, McComb
04.1990 - 02.1992
Nursing Assistant
Bethesda Care Center
05.1987 - 05.1989
Service Desk Manager
Kmart Laramie WY
03.1985 - 05.1987
Switchboard Operator
St Mary Of Plains College
08.1982 - 12.1983
No Degree - Criminal Justice
University of Wyoming
Paralegal Certificate - Paralegal Studies
Colorado State University of Fort Collins
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