Kathie Rodrigue
Houma,Louisiana
Summary
Detail-oriented Ins Producer skilled in client engagement and team leadership. Proven ability to manage video production projects from concept to delivery, collaborating effectively with creative teams to produce quality content that meets client expectations.
Overview
47
47
years of professional experience
Work History
Ins Producer
Aflac
Columbus , GA
07.2005 - 06.2023
- Delivered exceptional customer service to elevate client satisfaction.
- Filed claims and sold products while providing comprehensive customer support.
- Conducted face-to-face employee enrollment meetings to facilitate program understanding.
- Collaborated with producers and production crew to ensure alignment with creative vision.
- Executed tasks proficiently, consistently meeting all deadlines.
- Maintained current continuing education units through ongoing training and ensured compliance with mandatory updates.
Head Cashier Supervisor
Terrebonne General Regional Medical Center
06.1976 - 06.2005
- Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
- Oversaw employee performance and addressed issues to maintain productivity targets.
- Monitored point-of-sale productivity metrics to assess associate efficiency and drive improvements.
- Developed employee schedules to ensure optimal coverage based on forecasted demands.
- Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Counted cash drawers at the beginning and end of each shift to ensure accuracy.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
Education
High School Diploma -
Licenses & Certifications
New Orleans, LA07-2005
High School Diploma -
South Terrebonne High School
Bourg, La05-1973
Skills
- Sales Expertise
- Life and health insurance capable
- Product Knowledge
- Sales force knowledgeable
- Sales Leadership
- Driven
- Personable
- Information Updates
Remote/ work from home
Part time remote
Timeline
Ins Producer
Aflac
07.2005 - 06.2023
Head Cashier Supervisor
Terrebonne General Regional Medical Center
06.1976 - 06.2005
High School Diploma -
Licenses & Certifications
High School Diploma -
South Terrebonne High School