Summary
Overview
Work History
Education
Skills
Certification
Timeline
Awards
Awards
Generic

KATHILYN LONG

Virginia Beach,VA

Summary

After a 6-month hiatus, I’m eager to return to the workforce with new energy and focus. I’m a highly effective manager with over 20 years of proven success in managing diverse teams of developers and support technicians. I consider myself an expert in business analysis and requirements definition, release planning, change management, and data analysis. I also have over seven years of EDI experience as a manager and admin. My experience covers all aspects of EDI to include customer setup and mapping, troubleshooting, data verification, and root cause analysis. My desire is to return to work as a manager or team member of a support team or EDI team.

Overview

28
28
years of professional experience
1
1
Certificate

Work History

Personal Hiatus

N/A
07.2023 - Current
  • In Jul 2023, I was laid off due to a reduction in force (RIF) from ADP, Inc.
  • I took a 6-month hiatus to focus on my family as well as myself.

Sr Manager Software Development

ADP, Inc
Norfolk, VA
04.2017 - 07.2023
  • Managed eight support techs located in Norfolk VA and India
  • Provided 24 X 7 support for all global locations
  • Primary outage coordinator
  • Project manager for application upgrades and hot fixes
  • Handled new user and new laptop configuration
  • Implemented ServiceNow and Sailpoint to replace existing systems
  • Supported enterprise applications such as Oracle EBS, Employee Services Database (ESDB), Microsoft Dynamics GP, and Oracle E-Business Tax
  • Conducted data analysis for accuracy, verification, and troubleshooting.

Manager Software Development 3

Huntington Ingalls Industries, Ingalls Shipbuilding
Pascagoula, MS
07.2007 - 05.2016
  • Managed a team of developers that created and managed a portfolio of over 100 VBA, SQL, and C# applications and over 300 SQL Server Reporting Services (SSRS) reports on more than 50 servers
  • Project manager for over 15 major projects
  • Responsible for requirements definition, resource planning, budget management, scheduling, and communication with stakeholders
  • Supported enterprise applications such as EPICenter, Reject Control Manager (RCM), Program Change Manager (PCM), Audit Log Manager, and multiple Blackout Bridges
  • Communicated with all levels of management and employees
  • Provided 24 X 7 customer service support.

Lead Access Database Programmer

CDI Marine, Inc.
Pascagoula, MS
11.2006 - 07.2007
  • Managed a team of four programmers
  • Managed various automation projects
  • Analyzed and documented source data
  • Developed, enhanced, and maintained Access database applications.

IT/EDI Administrator

Alder Foods, Inc.
Walpole, MA
03.2004 - 05.2006
  • Worked as an IT Administrator and EDI Administrator
  • Supported Windows Server 2003 and Exchange Server 2003
  • Ordered, built, and maintained PCs, peripherals, and software
  • Provided 24 X 7 support for on- and off-site users
  • Supported VPN capabilities
  • Developed and supported EDI partnerships using X.12 EDI format
  • Created data mapping using TrustedLink iSeries for AS400
  • Created and maintained Access databases for data analysis.

EDI Administrator

Aviall Services, Inc.
Dallas, TX
02.2003 - 08.2003
  • Maintained over 250 trading partnerships using X.12, Spec2000, and proprietary file formats
  • Utilized Gentran mapping and auditing features
  • Provided support to internal and external customers
  • Worked with accounts receivable and payable
  • Coordinated testing and implementation for new and upgrading users
  • Analyzed legacy VB code for migration towards traditional EDI program.

EDI/IT/Project Manager

Honeywell Aerospace
Roanoke, TX
02.1999 - 10.2002
  • Managed company-wide EDI initiatives
  • Supervised on-site EDI technicians and off-site EDI consulting company
  • Managed major aerospace and airline partnerships
  • Analyzed data using Access, ODBC, and Oracle
  • Coordinated EDI testing and implementation
  • Managed IT tasks such as Windows NT administration and hardware/software support
  • Managed various projects including EDI Y2K project, accounts receivable/EDI project, and ANSI X.12 Version 4010 upgrade.

Network Engineer

Vanstar Corp.
Irving, TX
11.1997 - 02.1999
  • Worked as a help desk manager and technician
  • Performed Win NT 4.0 and Exchange 5.0 administration
  • Managed Novell 3.12 servers
  • Participated in server and workstation migration projects
  • Ordered, installed, and set up desktops, laptops, and peripherals
  • Trained users in equipment and software usage.

EDI/IT Manager

Universal Mfg. Corp.
Shelby, NC
02.1996 - 10.1997
  • Implemented and managed EDI program using Mercator, Trading Partners PC/32, and ASN Complete
  • Interacted with major retail partners
  • Managed hardware and software
  • Provided comprehensive computer support and training for users
  • Developed and maintained MS Access databases
  • Utilized ODBC to increase efficiency and productivity.

Education

Bachelor of Science - Business Information Systems

DeVry University
01.2010

Skills

  • IT Manager of Developers
  • IT Manager and Technician of Help Desk and Support Teams
  • Electronic Data Interchange (EDI) Manager and Technician
  • Project Manager
  • Data Analyst
  • MS SQL
  • Oracle SQL
  • MS Access
  • MS Excel
  • MS Word

Certification

Six Sigma Plus Greenbelt, Oct 2002

Timeline

Personal Hiatus

N/A
07.2023 - Current

Sr Manager Software Development

ADP, Inc
04.2017 - 07.2023

Manager Software Development 3

Huntington Ingalls Industries, Ingalls Shipbuilding
07.2007 - 05.2016

Lead Access Database Programmer

CDI Marine, Inc.
11.2006 - 07.2007

IT/EDI Administrator

Alder Foods, Inc.
03.2004 - 05.2006

EDI Administrator

Aviall Services, Inc.
02.2003 - 08.2003

EDI/IT/Project Manager

Honeywell Aerospace
02.1999 - 10.2002

Network Engineer

Vanstar Corp.
11.1997 - 02.1999

EDI/IT Manager

Universal Mfg. Corp.
02.1996 - 10.1997

Bachelor of Science - Business Information Systems

DeVry University

Awards

  • President's Breakfast in recognition of successful EVMS certification, Ingalls, Dec 2015
  • Management Achievement Plan award for Unit Performance Factor, Ingalls, Feb 2015
  • Letters of Commendation
  • Computer Applications, Ingalls Shipbuilding, Dec 2011
  • Progress Certificates for Year End Invoicing, Ingalls Shipbuilding, Dec 2011
  • Program Change Manager, Audit Log Manager, Deck Plate Time Study, Ingalls Shipbuilding, Jan 2011
  • NG Ship Shape Award for Metrics Creation, Northrop Grumman Shipbuilding, Mar 2008
  • Employee of the Quarter, Northrop Grumman Shipbuilding, 2007
  • Employee of the Month, Northrop Grumman Shipbuilding, 2007

Awards

  • President's Breakfast in recognition of successful EVMS certification, Ingalls, Dec 2015
  • Management Achievement Plan award for Unit Performance Factor, Ingalls, Feb 2015
  • Letters of Commendation
  • Computer Applications, Ingalls Shipbuilding, Dec 2011
  • Progress Certificates for Year End Invoicing, Ingalls Shipbuilding, Dec 2011
  • Program Change Manager, Audit Log Manager, Deck Plate Time Study, Ingalls Shipbuilding, Jan 2011
  • NG Ship Shape Award for Metrics Creation, Northrop Grumman Shipbuilding, Mar 2008
  • Employee of the Quarter, Northrop Grumman Shipbuilding, 2007
  • Employee of the Month, Northrop Grumman Shipbuilding, 2007

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