Summary
Overview
Work History
Education
Skills
Timeline
Generic

KATHLEEN ADOPTANTE

Elizabeth

Summary

Assertive - 8 years of experience as a Customer-Oriented Sales Expert. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Top 20 Performer in the Country of 2025. Looking to be apart of a high volume company who values customer satisfaction and progression.


Overview

9
9
years of professional experience

Work History

Mobile Expert

T-Mobile
10.2022 - Current
  • Conducted research and analysis off target markets, competitor activities, industry trends, and customer needs.
  • Attained top 20% in the country as lead Mobile expert Year of 2025.
  • Ranked 100% in customer conversion rate.
  • Provide ongoing training and support to other Mobile Experts to ensure consistent and effective delivery of mobile and home internet/mobile solutions to customers.
  • Cold call potential Business customers to generate and close leads.
  • Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.

Branch Banker

PNC
05.2022 - 09.2022
  • Cold Call B2B Businesses and Clients up to 50 plus calls a day.
  • Exceeded Quarterly sales goals by at least 200%.
  • Monitored more than 200 client relationships per quarter.
  • Expand Business knowledge and Skills.
  • Analyze market trends and customer demands to identify opportunities for new loan products and credit options.
  • Engage with potential clients and assess their banking needs to provide tailored financial solutions that align with their business goals and objectives.

Virtual Sales Manager

AT&T Corporate
01.2018 - 05.2022
  • Achieved 100% attainment in Sales.
  • Resolving Technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
  • Surpassed the company’s sales goals by 200%, as opposed to the required 100%.
  • Work collaboratively with internal global partners (IT support, IT Specialist, Product management) to maintain customer devices and services properly.
  • Develop and execute virtual sales strategies to effectively engage with customers remotely, ensuring a seamless experience and increased sales revenue.

Sales Representative

AT&T Authorized Retailer
07.2016 - 01.2018
  • Daily focus on increasing market penetration by promoting, consulting, & qualifying all potential and current clientele of AT&T products & service.
  • Daily outbound cold/warm calling to SMB-small medium business market.
  • Process Troubleshooting to Customer devices, Phone, Internet, Tv (IOS, Android, Windows, Routers).
  • Lead in Small Business Sales year over year 2017/2018.
  • Identify and target specific industries or businesses that may benefit from AT&T products and services, and develop customized marketing strategies to attract these potential clients.

Education

High School Diploma -

Howell High School
06-2012

Skills

  • Business Development and Planning
  • Profit and Revenue-Generating Strategies
  • Call Center Operations
  • CRM
  • Computer Component Assembly
  • LAN and WAN Assessment
  • VMware
  • Recruiting
  • Prospecting Skills

Timeline

Mobile Expert

T-Mobile
10.2022 - Current

Branch Banker

PNC
05.2022 - 09.2022

Virtual Sales Manager

AT&T Corporate
01.2018 - 05.2022

Sales Representative

AT&T Authorized Retailer
07.2016 - 01.2018

High School Diploma -

Howell High School

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