Kathleen A. Hicks
O’Fallon
Summary
Seeking an opportunity to work for a dynamic organization where I can apply the knowledge and experience gathered in my previous assignments and also utilize my educational qualifications, thereby benefiting the organization.
Overview
22
22
years of professional experience
Work History
Finance Technician II
City of Saint Charles
06.2025 - Current
- Cash handling experience.
- Process customer water and sewer payments by cash, check, credit card.
- Answer phone calls about account information and service requests.
- Enter daily mail into system.
- Assist with business licenses as needed.
Accounts Receivable/Billing Specialist
Republic Services
Bridgeton, MO
12.2019 - 06.2025
- Research returned mail and updating customer’s billing addresses.
- Issues refunds on customer’s accounts.
- Attempts recovering carts from closed accounts.
- Covers the front desk to assist customers with payments or questions.
- Setup new residential accounts and updates service and rates.
- Submits price changes to IT.
- Assist with projects as needed.
Accounts Payable Specialist
RGA
Chesterfield, MO
07.2019 - 10.2019
- Validating invoices for payment.
- Entering manual payments.
- Assigning invoices for approval and coding.
- Processing purchase order invoices.
- Creating ACH, Wire and check payments.
- Vendor setup.
- Assisting director with research projects.
- (temporary assignment)
Accounts Payable Specialist
Waxman Associates
St. Charles, MO
04.2019 - 06.2019
- Validated invoices for approval in DSSI.
- Uploaded previous days invoices into Intacct.
- Setup vendor requests.
- Processed refund requests.
- Created and printed check runs.
- Paid vendors by ACH.
- Began setting up utility vendors on auto draft.
- Performed end of the month functions such as journal entries, payroll accruals, P-Card entry transactions.
- (Employment ended due to office restructure)
Accounts Payable Specialist
Charter Communications
St. Louis, MO
11.2003 - 04.2019
- Validate approximately 12,000 utility bills.
- Train new employees to validate and upload files.
- Process auto draft utility bills.
- Prepares invoices for processing (checking vendor numbers, labeling, etc).
- Research disconnects notices and contact vendors to arrange payments.
- Uploads file into accounting system to pay office supplies vendor.
- Imports Excel spreadsheets to enter invoices with large amounts of coding.
- Helps management with projects on an as needed basis.
- Quality checks and approve invoice batches for payment.
Education
Master of Science - Industrial/Organizational Psychology
University of Phoenix
PSR Catechist Certification - undefined
Archdiocese of St. Louis
St. Louis, MO07.2012
Bachelor of Science - Psychology
Maryville University
St Louis, MO05.2008
BBA - undefined
Fontbonne University
05.2003
Skills
- PeopleSoft Financials
- Citrix
- MS Office
- Onbase
- SAP
- SAP
- Excel
- Word
- Access
- PowerPoint
Interests/Activities/Accomplishments
- Inducted into two honor societies at University of Phoenix (Golden Key, National Society of Leadership and Success)
- U.S.O. at Lambert Airport
- Butterfly Haven
- Mission trips to Belize – 2013, 2014, 2016-present
- Parish School of Religion at Assumption Parish– 3rd and 7th grade teacher
- Youth Group Core Team Member at Assumption Parish
- Coordinator of Altar boys and Altar Girls at Assumption Parish
- Head Sacristan at the Noon Mass at Assumption Parish
- Stewardship Committee at Assumption Parish
- Protecting God’s Children Workshop
- St. Joseph Hospital in Wentzville May 2007 – October 2007 (150 hour practicum through Maryville University)
- Habitat for Humanity: Volunteer Safety Coordinator for Huttig Building Products
- American Red Cross: Disaster Action Team Member
Timeline
Finance Technician II
City of Saint Charles
06.2025 - Current
Accounts Receivable/Billing Specialist
Republic Services
12.2019 - 06.2025
Accounts Payable Specialist
RGA
07.2019 - 10.2019
Accounts Payable Specialist
Waxman Associates
04.2019 - 06.2019
Accounts Payable Specialist
Charter Communications
11.2003 - 04.2019
PSR Catechist Certification - undefined
Archdiocese of St. Louis
BBA - undefined
Fontbonne University
Master of Science - Industrial/Organizational Psychology
University of Phoenix
Bachelor of Science - Psychology
Maryville University