Kathleen Aronow
Arvada,CO
Summary
Forward-thinking project manager confident in leading team members, managing schedules and coordinating resources. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders. Extensive experience in facility planning and maximizing space utilization by utilizing Lean principles and methods.
Overview
15
15
years of professional experience
Work History
Project Manager II, PMO
Denver Health Medical Center
Denver, CO
07.2015 - 12.2023
- Developed and maintained project plans, timelines, and budgets.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Managed multiple projects with competing deadlines simultaneously.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Determined project staffing needs and led resource management.
- Modified project plans when needed to better align with organizational objectives.
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
- Drove continuous improvement of project delivery process by providing strong leadership.
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Advised other departments on best practices related to managing large-scale projects.
- Drafted project construction schedule and updated as job progressed.
- Drafted reports summarizing progress made on projects for review by executive leadership team.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Patient Access Director
Midland Memorial Hospital
Midland, TX
05.2009 - 10.2015
- Managed daily operations of patient access services including registration, insurance verification, scheduling, financial counseling and cashiering.
- Created a comprehensive plan for managing wait times in order to maximize efficiency in the registration process.
- Developed and implemented patient access department policies and procedures.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Analyzed data from multiple sources to develop reports that identified trends or opportunities for improvement in patient access functions.
- Ensured proper documentation of all transactions relating to admissions, discharges, transfers and registrations.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Resolved customer complaints by listening attentively and responding appropriately while demonstrating empathy towards patients.
- Conducted training for staff on customer service, telephone etiquette, and appointment scheduling.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
- Identified potential revenue cycle issues before they arise by monitoring accounts receivables aging report on a regular basis.
Education
Associate of Science - Science Education
Anthem College
Phoenix, AZ05.2001
Skills
- Systems Implementation
- Project Management
- Compliance Monitoring
- Financial Administration
- Root Cause Analysis
- Project Development
- Cost Control
- Productivity Improvement
- Logistics Management
- Strategic Planning
- Data Analysis
- Building Codes and Regulations
- Lean Manufacturing and Design
- Construction Management
- Agile Methodology
- Budget Preparation
Affiliations
- Affordable and low-income housing advocate
- Mentoring up and coming project managers
Accomplishments
- Dozens of awards for project excellence, commitment to developing others, completing projects on time and under budget and excellent customer service.
References
References available upon request.
Timeline
Project Manager II, PMO
Denver Health Medical Center
07.2015 - 12.2023
Patient Access Director
Midland Memorial Hospital
05.2009 - 10.2015
Associate of Science - Science Education
Anthem College
Similar Profiles
Mafalda Dos SantosMafalda Dos Santos
Patient Advocate at LBGTQ Center of Excellence, Denver Health Medical CenterPatient Advocate at LBGTQ Center of Excellence, Denver Health Medical Center
Gousia ShoukatGousia Shoukat
Urgent Care Physician at Denver Health Medical CenterUrgent Care Physician at Denver Health Medical Center
Katie GargacKatie Gargac
Registered Nurse at Denver Health Medical CenterRegistered Nurse at Denver Health Medical Center
Brooke DelGaudioBrooke DelGaudio
Wound, Ostomy, and Continence Nurse Practitioner at Denver Health Medical CenterWound, Ostomy, and Continence Nurse Practitioner at Denver Health Medical Center
Karla CornellKarla Cornell
Customer Service Representative at Brenntag PacificCustomer Service Representative at Brenntag Pacific