Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Kathleen Arvizu

San Antonio,TX

Summary

Motivated graduate student pursuing a Master of Science in Kinesiology with a focus on strength and human performance. Brings experience from physically demanding operational environments and leadership as an IT supervisor, combining hands-on performance demands with analytical problem-solving. Interested in optimizing human performance, injury prevention, and the effects of fatigue on decision-making, with long-term goals of applying evidence-based practices in clinical and tactical settings.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Team Leader

United States Army
10.2018 - 04.2020
  • Led and supervised a small team in high-pressure environments
  • Planned and executed training to improve readiness and performance
  • Made real-time decisions to adapt and accomplish objectives
  • Mentored team members to enhance performance and accountabilities

IT Operations Supervisor / Helpdesk Manager

United States Army
04.2020 - 04.2023
  • Led IT operations and support services
  • Built SharePoint support hub and ticketing system
  • Managed accounts and cybersecurity compliance
  • Mentored team to 100% Security+ certification

Systems & Network Operations Chief

United States Army
04.2023 - 08.2026
  • Coordinated system upgrades
  • Maintained communication systems
  • Developed SOPs
  • Supported large-scale operations

Education

Master of Science - Health Sciences

American Military University
02-2024

Master of Science - Kinesiology

University of Texas At San Antonio
05-2027

Skills

  • Microsoft Excel
  • Data Collection
  • Data Organization
  • Collaboration
  • Attention to Detail
  • Time Management
  • Teamwork

Accomplishments

  • Meritorious Service Medal (MSM) - Awarded for sustained exceptional performance and leadership, resulting in significant improvements to organizational operations and team effectiveness
  • Army Commendation Medal (3 Awards)
  • Army Achievement Medal (5 Awards)
  • Army Good Conduct Medal (3 Awards)
  • National Defense Service Medal
  • Global War on Terrorism Service Medal
  • Army Service Ribbon
  • Noncommissioned Officer Professional Development Ribbon

Certification

CompTIA Security+

Timeline

Systems & Network Operations Chief

United States Army
04.2023 - 08.2026

IT Operations Supervisor / Helpdesk Manager

United States Army
04.2020 - 04.2023

Team Leader

United States Army
10.2018 - 04.2020

Master of Science - Health Sciences

American Military University

Master of Science - Kinesiology

University of Texas At San Antonio