KATHLEEN BAMBRICK

Working directly under the Lifestyle Director at Clearwater Mayo to plan, coordinate, and execute all daily, monthly, and annual activities and events. This role involved both resident engagement and administrative responsibilities, including creating calendars, designing marketing flyers and displays, coordinating with vendors, performers, and local businesses, and supporting other departments such as Culinary, Sales, and Transportation by producing menus, informational sheets, and promotional materials. I frequently interacted with residents as a representative of the Lifestyle Department, ensuring a high level of service and satisfaction. I also organized daily programming, led resident meetings, managed event setup and cleanup, and handled seasonal decorating. Through these responsibilities, I became highly proficient in platforms such as Canva, Sagely, and PosterMyWall, and was also trusted to help train and lead new team members.

• As an Event and Activities Assistant for a luxury senior living community, I plan, organize, and execute high-end social events, recreational activities, and themed gatherings that align with the community's luxury standards. I collaborate with senior management to curate a diverse calendar of events focused on wellness, engagement, and socialization, ensuring that each experience is personalized to meet the preferences of residents. I manage event budgets, coordinate logistics, and oversee vendor relations to ensure smooth and seamless execution. Additionally, I build strong relationships with residents and their families, handle event promotion, and ensure every aspect of residents activity requests are met.

• As a front desk receptionist, I excelled in providing exceptional customer service by warmly greeting visitors, efficiently managing phone inquiries, and coordinating appointments. My responsibilities included maintaining organized records, handling cash transactions, and resolving customer concerns promptly. I contributed to a collaborative work environment by working closely with administrative staff. Gaining a better proficiency in office technology, I ensured smooth front office operations, fostering a positive and welcoming atmosphere for clients and employees.