Kathleen Batten
Havre de Grace,MD
Summary
Visionary leader with proven track record in steering organizations toward success through strategic planning and effective management. Demonstrated ability to transform challenges into opportunities, resulting in significant impact on company growth and profitability. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
26
26
years of professional experience
Work History
Chief Operating Officer
KB Hauling LLC
Havre De Grace, Maryland
01.2016 - Current
- Facilitated onboarding of new hires.
- Utilized social media and job boards to advertise open positions.
- Created annual budgets and monitored expenses against budget goals.
- Managed daily activities within the organization such as AP, AR and payroll.
- Negotiated contracts with vendors and suppliers for pickup and delivery.
- Investigated customer inquiries regarding delivery status or delays.
- Responded quickly to emergency situations involving dispatched vehicles or personnel.
- Scheduled, assigned, and monitored routes for drivers using the loadboard.
- Created reports related to dispatching activities such as fuel usage statistics or number of loads dispatched daily, weekly, monthly.
On-Site Manager @ UMMS
Spherion Staffing
Baltimore, MD
01.1999 - 12.2023
- Filled open temporary & temp-permanent clerical positions at UMMS
- developed and maintained professional relationships with hospital, managers, and directors
- Administered pre-employment testing, drug screening and background checks
- Processed payroll, distributed paychecks, and handled AP/AR
- Met with direct reports weekly to discuss goals, budgets and problem solve
Freelance Makeup Artist
Makeup by Kathleen
Havre De Grace , MD
01.2010 - 12.2021
- Networked with various businesses in the Bridal industry to attract clients for bridal makeup services.
- Participated in wedding expos to market services to future brides.
- Created bridal contracts,scheduled makeup services and collected deposits for weddings and special events up to two years in advance.
- Organized and conducted group makeup lessons.
Regional Employment Specialist
American Red Cross
Baltimore, MD
01.2004 - 07.2006
- Recruited Phlebotomists , Medical Assistances, and LPNs for open positions in the MD, DC, PA, DE and VA area for both mobile units and donor centers
- Held weekly information sessions both in house and at area medical schools to help recruit interested candidates looking to join the American Redcross blood services team
- Administered pre-employment testing,drug screening and background checks
- Prepared and maintained employment records using human resources management system software.
- Facilitated monthly onboarding sessions for up to 50 new employees.
- Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
- Prepared and delivered weekly progress reports to directors and senior executives, outlining hiring progress and recruitment goals.
Education
Some College (No Degree) - Nursing
Harford Community College
Bel Air, MD01-2007
Phlebotomy Tech - Phlebotomy Tech
Baltimore Allied Health
Baltimore, MD03-2006
High School Diploma -
Owings Mills High School
Owings Mills, MD05-1994
Skills
- Operations administration
- Recruitment and retention
- Logistics management
- Human resources management
Timeline
Chief Operating Officer
KB Hauling LLC
01.2016 - Current
Freelance Makeup Artist
Makeup by Kathleen
01.2010 - 12.2021
Regional Employment Specialist
American Red Cross
01.2004 - 07.2006
On-Site Manager @ UMMS
Spherion Staffing
01.1999 - 12.2023
Some College (No Degree) - Nursing
Harford Community College
Phlebotomy Tech - Phlebotomy Tech
Baltimore Allied Health
High School Diploma -
Owings Mills High School
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