Kathleen Bautista
Summary
Organized and detail-oriented candidate successful at managing multiple priorities with a positive attitude. Ready and willing to seek and maintain position that offers professional challenges utilizing interpersonal skills, time management and problem-solving skills to meet targeted satisfaction.
Overview
13
13
years of professional experience
Work History
Team Leader
Paris Baguette
01.2022 - Current
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained optimal stock levels through efficient communication with purchasing team regarding reorder needs.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
Sales Consultant/Key Holder
Swarovski
02.2020 - Current
- Implement up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Use consultative sales approach to understand customer needs and recommend relevant offerings.
- Increased store sales by creating visually appealing merchandise displays and product placements.
Matron
Universal Studios Hollywood
09.2011 - 03.2020
- Complied with safety material handling, storage requirements and internal procedures affecting business operations.
- Communicated any problems with restroom plumbing to a Lead and documented information.
- Managed customer relations and customer service through daily communication and interaction.
Server/Team Leader
SO Sushi
03.2017 - 08.2019
- Streamlined shift operations for increased efficiency by implementing effective delegation and task prioritization.
- Maximized guest satisfaction by maintaining high-quality food presentation, ensuring prompt service.
- Promoted a positive work environment, fostering teamwork through communication and recognition.
Education
BBA - Fashion Merchandising
LIM College
New York, NY05.2022
Skills
- Knowledgeable in Social Media Platforms
- Strong Verbal/Written Communication Skills
- Merchandising Understanding
- Product and Service Knowledge
- Time Management
- Computer Proficient: Microsoft Office
- Experienced in Multi-Tasking
- Key Holder Experience
Timeline
Team Leader
Paris Baguette
01.2022 - Current
Sales Consultant/Key Holder
Swarovski
02.2020 - Current
Server/Team Leader
SO Sushi
03.2017 - 08.2019
Matron
Universal Studios Hollywood
09.2011 - 03.2020
BBA - Fashion Merchandising
LIM College