Proven leader in high-stress environments, adept at de-escalation and emergency response, honed at Texas Department of Criminal Justice. Excels in inmate supervision and mental health awareness, significantly enhancing facility security and staff-inmate relations. Demonstrates exceptional crisis management and relationship-building skills, ensuring safety and compliance with correctional facility procedures.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cashier
Stripes Gas Station
01.2025 - Current
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Manager
Domino's Pizza
06.2024 - Current
A fast-paced, multifunctional role that involves making pizzas, sides, and desserts, taking orders, operating the register, and bagging and tagging orders. Crew members also help keep the store clean and presentable, and provide excellent customer service
Correctional Officer
Texas Department Of Criminal Justice
02.2024 - 09.2024
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Enhanced facility security by conducting regular inspections and addressing potential risks.
Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
Completed intake paperwork, fingerprints, and searches.
Observed behavior of residents individually and in groups.
Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
Cook's Assistant
7 11
01.2024 - 07.2024
Working as a cook I have to make sure everything was cooked the right way and up to standards
Manager
Dollar General Market
01.2020 - 11.2021
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Developed and maintained relationships with customers and suppliers through account development.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Cook
Priddy Store
10.2016 - 08.2019
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Pre-K Assistant Teacher
Priddy Isd
09.2015 - 10.2018
Provided accommodations and modifications for diverse learners, ensuring all students had access to the curriculum and could succeed academically.
Assisted lead teacher in daily classroom routines, creating a structured learning environment conducive to student growth.
Increased student engagement by incorporating hands-on activities and real-world examples into lesson plans.
Monitored student progress using assessments and data analysis tools, adjusting instructional strategies as needed to improve outcomes.
Janitorial Worker
Priddy Isd
08.2015 - 10.2017
Swept hard surface floors using broom or push broom dust mop.
Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
Kept floors clean and hazard-free through regular sweeping, mopping, vacuuming, and polishing activities.
Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.
Dusted surfaces, ledges, fixtures and furniture.
Sanitized break area kitchen counters, tables and sinks.