Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Kathleen Birch

Niagara Falls

Summary

Strategic Global Business Development Manager known for high productivity and efficient task completion. Possess specialized skills in market analysis, strategic partnership building, and cross-cultural communication. Excel in negotiation, leadership, and adaptability, ensuring successful business expansion and revenue growth.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Global Business Development Manager

Home Kare Products
Cheektowaga
04.2024 - 06.2025
  • Executed market research to identify new business opportunities and trends.
  • Coordinated product launches and promotional events for new offerings.
  • Managed client relationships to ensure satisfaction and retention.
  • Analyzed competitor activities to inform strategic decision-making.

Customer Sales Manager

Macy's
Buffalo
08.2023 - 04.2024
  • Managed customer inquiries and resolved issues effectively.
  • Developed and maintained relationships with customers to enhance satisfaction.
  • Collaborated with team members to meet sales goals and objectives.

Store Manager

Sephora Inside JCPenney
Williamsville
05.2022 - 08.2023
  • Led daily store operations and ensured compliance with company policies.
  • Trained and mentored team members on product knowledge and customer service.
  • Managed inventory levels and conducted regular stock audits for accuracy.

Senior Product Sales Manager

Westcon-Comstor
Tarrytown
09.1998 - 08.2021
  • Developed product sales strategies for diverse technology solutions.
  • Collaborated with cross-functional teams to enhance product offerings.
  • Managed client relationships to ensure satisfaction and retention.

Education

BBA - Business Administration And Management

State University of New York
Sanborn, NY

Skills

Maintaining Customer Base

Business Growth

Building Brand Loyalty

Focus on Skills Building

Employee Training


Accomplishments

Presidents Club

Product Manager of the Year


Certification

Certified in numerous cosmetic and skincare lines


Timeline

Global Business Development Manager

Home Kare Products
04.2024 - 06.2025

Customer Sales Manager

Macy's
08.2023 - 04.2024

Store Manager

Sephora Inside JCPenney
05.2022 - 08.2023

Senior Product Sales Manager

Westcon-Comstor
09.1998 - 08.2021

BBA - Business Administration And Management

State University of New York
Kathleen Birch