Kathleen Blevens
Talent Acquisition
Fort Collins,Colorado
Summary
Dynamic leader offering 20+ years' progressive career in talent acquisition, HR, technology, and project management across diverse industries. Insightful and creative with strengths in partnering with cross-functional business executives to strategize solutions. Known for establishing strong rapport with organization leaders, identifying improvement opportunities and spearheading projects to drive effectiveness.
Overview
27
27
years of professional experience
Work History
Lead Business Analyst, Talent Acquisition
McKesson (Contract)
Remote
2024.04 - Current
- Primary consultant / expert supporting the cross functional implementation of Paradox, Traitify, HiredScore and GEM.
- Lead contributor on each project team to identify interdependencies for technology, business process and change management.
- Conducted project tasks requiring specialized knowledge in technology, business process and change management.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
Director, Partner Success
Cielo
01.2022 - 03.2024
- Established strong understanding of the client's business, industry, competitive position, strategic goals & objectives and talent acquisition priorities.
- Translated customer needs into account strategies, creating clear roadmaps for success.
- Worked closely with clients to ensure highly successful implementations of new and existing solutions and collaborations.
- Provided consultation on best in class strategies and solutions, technology, change management, workforce planning, training, and communication.
- Earned trust and increased client satisfaction through partnership support, insights, and critical initiative execution.
- Implemented data-driven approaches to analyze hiring trends, identify bottlenecks, mitigate risks and optimize processes.
- Communicated the progress of project initiatives and implementations to internal and external stakeholders.
- Forecasted and tracked key account metrics and service level agreements.
- Notable companies supported in this role include McKesson, Sanofi, Kenvue (a Johnson & Johnson company), and Cencora/Amerisource Bergen
Director, Client Services
Cielo
03.2019 - 01.2022
- Selected to lead key RPO engagement with Fortune 10 organization McKesson during COVID crisis.
- Managed contracts, KPIs, SLAs, onsite staffing, payroll providers, AI technology, sourcing, candidate engagement, recruitment marketing, screening, selection, onboarding, metrics, reporting and budgeting.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Developed a strong team culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Team received Cielo Service Excellence Award and recognition from McKesson leaders for providing outstanding talent acquisition support.
Vice President, Client Services
Cielo
04.2016 - 03.2019
- Responsible for 13 clients and team leadership for 6 Talent Acquisition Directors and over 200 Recruiters, Sourcers, Coordinators and Operations personnel.
- Managed SOWs, workforce planning, sourcing, interviewing, and onboarding processes, contract management, establishing KPIs and SLAs, talent intelligence, technology implementation, metrics tracking, reporting, onboarding
- Oversaw recruitment budgets, optimizing spending for maximum ROI.
- Oversaw business-wide changes to modernize procedures and organization.
- Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
- Ensured regulatory compliance at all times by implementing robust internal controls systems coupled with proactive monitoring mechanisms.
- Monitored industry trends, keeping current on latest changes and competition in industry.
- Managed financial, operational and human resources to optimize business performance.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Created succession plans to provide continuity of operations during leadership transitions.
- Championed talent development programs, promoting employee engagement and retention while enhancing overall workforce capabilities.
- Notable client partnerships within this role include industry leaders such as Comcast, Agilent, Kodak, Bristol-Myers Squibb, Teleflex, ASML, Smiths, and Boehringer-Ingelheim.
Senior Director, Client Services
Cielo
11.2014 - 04.2016
- Orchestrated talent acquisition strategies for Comcast, Teleflex, and Honeywell RPO partnerships.
- Aligned strategies with organizational goals, collaborated with senor leadership, utilized industry trends, best practices, and cutting-edge technologies for maximum efficiency.
- Streamlined operations for increased efficiency with process improvements and automation.
- Championed continuous improvement initiatives to drive operational excellence within the organization.
- Led cross-functional teams to successfully launch new products, meeting deadlines and budgets.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Established departmental performance goals and provided feedback for underperforming areas.
- Increased employee satisfaction, providing regular coaching and feedback sessions.
Director, Client Services
Cielo
05.2013 - 11.2014
- Led Teleflex RPO partnership; revised and implemented innovative recruitment strategies and streamlined cte sourcing methods.
- Developed strong employer branding, ensuring the organization remained an attractive destination for top talent.
- Improved overall candidate experience through timely communication, transparent interview processes, and constructive feedback.
- Established strategic partnerships with universities and professional networks to enhance access to skilled professionals.
- Implemented data-driven approaches to analyze hiring trends, identify bottlenecks, and optimize talent pipelines.
- Reduced time-to-fill metrics by optimizing recruitment workflows and leveraging cutting-edge technologies.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Maximized retention rates through proactive employee engagement initiatives and career development opportunities for staff members.
- Team recognized as Cielo's first Service Cup Award recipients for outstanding customer service.
Virtual Services Manager - Talent Acquisition
CareerBuilder
07.2011 - 05.2013
- Pioneered new talent acquisition strategy to create and lead team of remote, on-demand recruiters.
- Managed team of recruiters for optimal performance, resulting in increased productivity and reduced time to fill.
- Analyzed performance metrics to identify areas for improvement, leading to more effective resource allocation and better overall results.
- Established performance benchmarks for the team, motivating employees to exceed expectations consistently.
Performance Manager
CareerBuilder
11.2010 - 07.2011
- Developed comprehensive performance management strategy, resulting in increased efficiency and productivity across departments.
- Streamlined internal processes for more effective workflow, reducing bottlenecks and improving overall performance.
- Established and monitored quality metrics to ensure recruiters met performance standards.
- Identified areas for improvement and drove initiatives to elevate recruitment process quality.
Project Manager
CareerBuilder
11.2008 - 11.2010
- Met with clients to thoroughly understand their unique hiring needs; leveraged data-driven insights to design recruitment solutions encompassing marketing, branding, and recruitment support.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored progress against established goals, adjusting recruitment strategies as needed to keep projects on track.
Recruiter
Spherion
Remote
2006.04 - 2008.11
- Provided recruitment support for advanced manufacturing roles.
- Partnered with hiring leaders to understand needs and align sourcing strategy to hire qualified talent.
Regional Human Resource Manager
StarTek
01.2002 - 05.2005
- Led HR departments across U.S. in recruitment, compensation & benefits, unemployment, and employee relations.
- Streamlined HR processes for increased efficiency and improved organizational performance.
- Reduced turnover rates by developing effective retention strategies and fostering a positive work environment.
- Facilitated leadership development through targeted training programs and mentorship opportunities.
Human Resource Manager
StarTek
05.1999 - 01.2002
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
- Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
Recruiting Manager
StarTek
08.1997 - 05.1999
- Improved recruitment efficiency by streamlining processes and implementing innovative sourcing strategies.
- Developed strong candidate pipelines by leveraging social media, job boards, and networking events.
- Enhanced company's employer brand by creating compelling job advertisements and maintaining a positive online presence.
- Reduced time-to-fill for open positions by establishing relationships with passive candidates and nurturing talent communities.
Education
Master of Arts - Education
University of Phoenix
Denver, CO08.2007
Bachelor of Arts - Psychology
University of Northern Colorado
Greeley, CO08.1999
Skills
- Talent Acquisition
- Recruitment ATS & AI Technology
- Diversity & Inclusion
- Contract Management
- Author of Getting Past the Gatekeepers
References
References available upon request.
Timeline
Lead Business Analyst, Talent Acquisition
McKesson (Contract)
2024.04 - Current
Director, Partner Success
Cielo
01.2022 - 03.2024
Director, Client Services
Cielo
03.2019 - 01.2022
Vice President, Client Services
Cielo
04.2016 - 03.2019
Senior Director, Client Services
Cielo
11.2014 - 04.2016
Director, Client Services
Cielo
05.2013 - 11.2014
Virtual Services Manager - Talent Acquisition
CareerBuilder
07.2011 - 05.2013
Performance Manager
CareerBuilder
11.2010 - 07.2011
Project Manager
CareerBuilder
11.2008 - 11.2010
Recruiter
Spherion
2006.04 - 2008.11
Regional Human Resource Manager
StarTek
01.2002 - 05.2005
Human Resource Manager
StarTek
05.1999 - 01.2002
Recruiting Manager
StarTek
08.1997 - 05.1999
Master of Arts - Education
University of Phoenix
Bachelor of Arts - Psychology
University of Northern Colorado
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