Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathleen Boyd

Collingdale,Pennsylvania

Summary

Hardworking Deli Clerk with [Number] years of experience in retail support and service. Top-notch issue resolution and customer engagement talents. Works quickly in fast-paced environments. Dedicated worker offering extensive history preparing salads, soup and sandwiches for customers. Fulfilled supplementary orders for drinks and desserts before serving ordered food. Excellent multitasker with charming personality. Motivated [Job Title] offers expertise in customer service, food preparation and catering. Excellent listening, problem-solving and relationship-building skills.

Overview

11
11
years of professional experience

Work History

Deli Clerk

Roma Deli
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Housekeeper

A.J Cleaning
04.2009 - 03.2011
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Dusted picture frames and wall hangings with cloth.
  • Restocked room supplies such as facial tissues for personal touch with every job.

Pizza Clerk

Pat's Pizzeria
03.2005 - 09.2008
  • Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Communicated with management on food inventory stock to request order placement.
  • Used kitchen equipment safely and reduced risk of injuries and burns.

Deli Clerk

Collingdale Deli
05.2000 - 04.2006
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Learned other teammates' work tasks to train as backup.
  • Monitored inventory levels to order new supplies and maintain consistent stock.

Education

Associate of Arts - Liberal Arts And General Studies

Delaware County Community College
Media, PA

Fashion Design

Moore College of Art And Design
Philadelphia, PA

Bachelor of Arts - Fashion Design

The Art Institute of Philadelphia
Philadelphia, PA

High School Diploma -

Academy Park High School
Sharon Hill, PA
06.2002

Skills

  • Cash Handling
  • Product Rotation
  • Food Preparation
  • Cooking
  • Menu Memorization
  • Product Merchandising
  • Food Safety Compliance
  • Food Preparations
  • Heavy Lifting
  • Customer Service
  • Safe Food Handling Practices
  • Weights and Measurements
  • Equipment Use

Timeline

Housekeeper

A.J Cleaning
04.2009 - 03.2011

Pizza Clerk

Pat's Pizzeria
03.2005 - 09.2008

Deli Clerk

Collingdale Deli
05.2000 - 04.2006

Deli Clerk

Roma Deli

Associate of Arts - Liberal Arts And General Studies

Delaware County Community College

Fashion Design

Moore College of Art And Design

Bachelor of Arts - Fashion Design

The Art Institute of Philadelphia

High School Diploma -

Academy Park High School

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Kathleen Boyd