Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Hi, I’m
Kathleen Burke
Shenandoah,PA
Summary
Overview
38
years of professional experience
Work History
SearsShenandoah, PA
My Company Housekeeping
02.2022 - Current
Job overview
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Scrubbed kitchen appliances, countertops and fixtures.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Waxed and polished wood furnishings to restore faded appearance.
Kathy PhillipsShenandoah, PA
Bartending/Waitress
07.2008 - 03.2012
Job overview
- Took orders for food and drinks and delivered them to guests.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Served alcoholic beverages responsibly in accordance with state laws.
- Demonstrated knowledge of wine selection, pairings, vintages.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted other wait staff members in times of heavy customer traffic.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Trained new employees to perform duties.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Mike ShamanskiShenandoah, PA
Home Health Aide
09.2002 - 10.2005
Job overview
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Prepared meals and snacks according to prescribed diets.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Administered medications as instructed by physician or nurse practitioner.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
Mr. Rick ShamanchicNanticoke, PA
Waitress
02.1990 - 08.1996
Job overview
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Served alcoholic beverages responsibly in accordance with state laws.
- Demonstrated knowledge of wine selection, pairings, vintages.
- Assisted other wait staff members in times of heavy customer traffic.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Mr. JeffPlains, PA
Waitress/Server/Hostess
04.1990 - 06.1993
Job overview
- Took orders for food and drinks and delivered them to guests.
- Replenished beverages when necessary.
- Bussed tables as needed during peak hours.
- Organized take-out orders efficiently according to customer requests.
- Developed positive relationships with regular customers through friendly conversation.
- Presented food and beverages to guests at tables.
- Trained new employees to perform duties.
Mr. SteveWilkes-Barre, PA
Waitress/Hostess
02.1986 - 06.1988
Job overview
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Prepared checks accurately and processed payments promptly.
Kelly GallagherAshland, PA
Bartender
Job overview
Education
Star Technical InstituteKingston
from Paralegal/Computer
05-1988
University Overview
Bishop Hoban H.SWilkes-Barre
from General
06-1986
University Overview
Skills
- Class Management
- Exemplary communication skills
References
References
References available upon request.Timeline
My Company Housekeeping
Sears
02.2022 - Current
Bartending/Waitress
Kathy Phillips
07.2008 - 03.2012
Home Health Aide
Mike Shamanski
09.2002 - 10.2005
Waitress/Server/Hostess
Mr. Jeff
04.1990 - 06.1993
Waitress
Mr. Rick Shamanchic
02.1990 - 08.1996
Waitress/Hostess
Mr. Steve
02.1986 - 06.1988
Bartender
Kelly Gallagher
Star Technical Institute
from Paralegal/Computer
Bishop Hoban H.S
from General
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