Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Kathleen Burrows

North Charleston,SC

Summary

Dedicated professional with extensive experience as a Private Caregiver at Ellen Cook, excelling in patient care and emotional support. Proven ability to maintain a safe environment and manage household tasks effectively. Strong first aid skills combined with exceptional interpersonal abilities foster a nurturing atmosphere, enhancing overall patient wellbeing.

Overview

25
25
years of professional experience

Work History

Private Caregiver

Ellen Cook
04.2022 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Provided emotional support and companionship to patients, promoting overall wellbeing.
  • Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
  • Maintained a safe and clean environment, reducing the risk of infection or injury.
  • Provided safe mobility support to help patients move around personal and public spaces.

Bartender

VFW
06.2021 - 08.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Wait Staff Member

Texas Roadhouse
01.2023 - 05.2023
  • Collaborated with kitchen staff to ensure accurate order preparation and prompt delivery of meals.
  • Enhanced customer satisfaction by providing timely and efficient service in a fast-paced environment.
  • Collaborated with the rest of the front-of-house team during large events to ensure seamless execution of assigned responsibilities.
  • Ensured adherence to restaurant policies by enforcing rules such as dress codes or age restrictions where applicable.
  • Utilized strong multitasking abilities to manage multiple tables simultaneously without sacrificing quality of service.

Restaurant Hostess

Oscar’s
10.2022 - 04.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

FOH Team Member

Old Village Market
05.2022 - 10.2022
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.
  • Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
  • Prepared food orders efficiently while adhering to strict food safety guidelines, delivering high-quality products consistently.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.

Expo Runner

Tattoo Moose
04.2022 - 09.2022
  • Informed restaurant staff about feedback or requests to promote customer satisfaction.
  • Ensured order accuracy for guest satisfaction, double-checking plates before delivery.
  • Delivered food orders from kitchen to customers' tables.
  • Adhered to strict hygiene standards, minimizing potential contamination risks for guests.
  • Contributed to a positive team environment by assisting coworkers during busy periods when necessary.

Vessel Manager

Chardonnay Sailing Charters
11.2000 - 05.2016
  • Collaborated with technical teams to develop customized solutions for unique challenges faced during specific voyages.
  • Conducted thorough risk assessments before embarking on new projects or contracts to minimize potential hazards and disruptions in operations.
  • Coordinated vessel inspections, audits, and certifications to maintain strict adherence to industry regulations and standards.
  • Evaluated performance metrics regularly to identify areas requiring improvement in vessel operation processes, leading to better resource allocation decisions.
  • Regularly reviewed and updated company policies and procedures to align with industry best practices, maintaining a competitive edge in the market.
  • Implemented safety awareness programs, reducing workplace accidents and fostering a culture of safety onboard vessels.
  • Developed crew training programs that improved overall competency levels within the team, leading to more efficient operations.

Education

Nursing

Cabrillo College
Aptos, CA
01-2009

EMT

Cabrillo College
Aptos, CA
01-2007

Geological Engineering

Cabrillo College
Aptos, CA
06-2006

Skills

  • First aid and safety
  • Patient care
  • Housekeeping duties
  • Emotional support
  • Recreational activities
  • Errand running
  • Patient companionship

Interests

  • Gardening
  • Backpacking and Hiking
  • Rock Climbing
  • Music
  • Surfing
  • Camping

Timeline

Wait Staff Member

Texas Roadhouse
01.2023 - 05.2023

Restaurant Hostess

Oscar’s
10.2022 - 04.2023

FOH Team Member

Old Village Market
05.2022 - 10.2022

Private Caregiver

Ellen Cook
04.2022 - Current

Expo Runner

Tattoo Moose
04.2022 - 09.2022

Bartender

VFW
06.2021 - 08.2023

Vessel Manager

Chardonnay Sailing Charters
11.2000 - 05.2016

Nursing

Cabrillo College

EMT

Cabrillo College

Geological Engineering

Cabrillo College

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Kathleen Burrows