Kathleen Cantrell
Saint Cloud
Summary
Positive, empathetic, and highly motivated with strong passion for supporting individuals in their recovery journey. Possesses deep understanding of mental health principles and crisis intervention techniques, coupled with effective communication and active listening skills. Committed to making meaningful impact by fostering supportive and nurturing environment for clients. Developed expertise in client support and crisis intervention within mental health environment, aiming to transition into new field leveraging these transferrable skills. Utilized effective communication and problem-solving abilities to foster positive client outcomes. Seeking to apply these skills in new, dynamic role to continue making significant impact.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Recovery Specialist
Behavioral Health Specialists, Inc
04.2023 - 12.2024
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Facilitated client transitions to community living with comprehensive discharge planning and post-discharge follow up.
- Evaluated program effectiveness by analyzing outcome data and implementing continuous quality improvement initiatives based on identified areas of need.
- Promoted a safe environment for clients by adhering to strict confidentiality policies and respecting individual privacy concerns at all times.
- Maintained up-to-date knowledge of local community resources available to clients in order to provide accurate information and appropriate referrals when needed.
- Reduced patient readmission rates by conducting thorough assessments, identifying potential risks, and addressing individual needs.
- Collaborated with clinical staff to develop individualized treatment plans using evidence-based practices tailored to each client''s specific needs.
Direct Support Professional
ILC Integrated Life Choices
01.2021 - 04.2023
- Provided direct care and support to individuals with disabilities, ensuring their safety, well-being, and quality of life
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living activities such as bathing, dressing, grooming, and meal preparation
- Administered medications according to prescribed schedules and documented any changes or reactions observed
- Supported individuals in developing independent living skills such as budgeting, grocery shopping, and household chores
- Promoted socialization by organizing recreational activities and outings for clients to engage in the community
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Picture Editor
MARATHON PRESS
04.2020 - 06.2022
- Developed a reputation for quality and consistency by consistently delivering polished, visually appealing images that met or exceeded client expectations.
- Trained junior staff in advanced photo editing techniques, fostering a culture of continuous learning and improvement.
- Developed and maintained strong relationships with clients, vendors, and team members for seamless project execution.
- Stayed current on industry trends through ongoing professional development opportunities such as workshops or conferences related to picture editing practices.
- Led a team of editors to deliver high-quality work on schedule, resulting in increased client satisfaction rates.
- Increased efficiency by streamlining workflows and maintaining organized digital asset management systems.
Education
High school diploma -
Riverside Public School
Cedar Rapids, NE05.2006
Skills
- Nursing home experience
- Hospice care
- Vital signs
- Patient care
- Alzheimer's care
- Home care
- Assisted living
- Direct support
- Senior care
- HIPAA
- Cleaning
- Autism experience
- Dementia care
- Medication administration
- Hoyer lift
- First aid
- EMR systems
- Driving
- Nursing
- Behavior management
- Caregiving
- Developmental disabilities experience
- Heavy lifting
- Resident's rights
- Meal preparation
- Typing
- Office management
- Customer service
- Windows
- Organizational skills
- Computer skills
- Budgeting
- Front desk
- Behavioral Health
- Client relationship building
- Repair skills
- Settlement negotiation
- Behavioral health interventions
- Mental health awareness
- Relapse prevention
- Family support
- Substance abuse
- Peer support expertise
- Trauma-informed care
Certification
- First Aid Certification
- Certified Medication Aide
- CPR Certification
- Driver's License
Assessments
- Delivery driver, Proficient, 03/01/23
- Sales skills, Proficient, 02/01/23
- High school classroom management, Proficient, 10/01/24
- Medical receptionist skills, Proficient, 03/01/23
- Customer focus & orientation, Proficient, 02/01/23
- Work motivation, Proficient, 03/01/24
- Customer service, Proficient, 02/01/23
- Attention to detail, Proficient, 10/01/24
- Scheduling, Proficient, 10/01/24
- Work style: Reliability, Proficient, 03/01/24
- Caregiver fit, Proficient, 02/01/23
- Work style: Reliability, Proficient, 02/01/23
- Case management & social work, Proficient, 03/01/24
Timeline
Recovery Specialist
Behavioral Health Specialists, Inc
04.2023 - 12.2024
Direct Support Professional
ILC Integrated Life Choices
01.2021 - 04.2023
Picture Editor
MARATHON PRESS
04.2020 - 06.2022
High school diploma -
Riverside Public School
- First Aid Certification
- Certified Medication Aide
- CPR Certification
- Driver's License
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