Kathleen Castillo
Fedex
Katy,Tx
2
Languages
8
years of professional experience
Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Known for reliability and excellent customer service, consistently delivering results.
Work History
Driver
7 Years- Drove company vehicles safely and efficiently to commercial and residential areas, ensuring timely deliveries.
- Operate delivery van safely in all weather conditions
- Provide excellent customer service including signature compliance
- Delivered excellent customer service by ensuring signature compliance and addressing inquiries promptly.
- Inspected and monitored vehicle conditions, reporting maintenance concerns to ensure operational reliability.
- Communicated professionally with customers and addressed customer requests
Package handler
1 Year 9 Months- Accurately loaded packages on trailers ensuring maximum utilization of trailer space.
- Cleared jams in sorter system to maintain optimal workflow in primary and secondary sorters.
- Spaced packages on IC belt to enhance auto dim percentage while ensuring attention to detail in fast-paced, pressurized environment.
- Loaded packages on trailers to maximize trailer space utilization.
Overnight stocker/ Sales Associate
3 Months- Helped customers locate merchandise and answered questions regarding products.
- Operated cash registers, facilitating smooth transactions and enhancing customer experience
- Restocks shelves and displays to assist overall recovery.
- Restocked shelves with merchandise to ensure availability for customers. and displays to assist overall recovery.
Education
Highschool diploma
Skills
Vehicle maintenance knowledge
Safety protocols
Safety management
Organizational skills
Electronic equipment proficiency
Route optimization
Organizational skills
Road safety awareness
Customer service focus
Timely delivery record
LANGUAGES
English
Spanish
Timeline
Driver
Fedex
10.2019 - CurrentRead More
Package handler
FedEx
04.2019 - 01.2021Read More
Overnight stocker/ Sales Associate
Best buy
10.2018 - 01.2019Read More
Mayde creek high school
Highschool diploma
Read More