Summary
Overview
Work History
Education
Skills
References
Work Availability
Software
Timeline
CustomerServiceRepresentative
KATHLEEN CHAVEZ

KATHLEEN CHAVEZ

Anaheim,CA

Summary

Dedicated and hardworking employee with strong multitasking and time management abilities. Committed to providing every customer with a positive and memorable experience. Highly professional and quick-learning, with a strong knowledge of first-aid and emergency situation protocols.

Overview

27
27
years of professional experience

Work History

Security Supervisor

Contemporary Services Corporation.
Orange, CA
01.2009 - Current
  • Recorded required data for incident reports and files.
  • Provided security team leadership and contributed to on-call duties.
  • Conducted performance evaluations of security personnel and provided valuable feedback for enhancing their skills.
  • Supervised team of security personnel, ensuring compliance with all safety protocols and procedures.
  • Upheld strict confidentiality regarding sensitive information and security measures.
  • Maintained accurate records of security incidents and responses for compliance purposes.
  • Responded promptly to security threats, breaches, and emergencies while adhering to established protocols.
  • Stayed updated with emerging threats and proactive solutions by participating in regular continuing education programs.

Retired Secretary/Associate Coordinator

The Walt Disney Company
Anaheim, CA
01.1998 - 11.2023

rovided administrative support to the office manager and other staff members.

  • Offered warm and professional reception to all visitors, notifying or escorting them appropriately.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
  • Entered data accurately and promptly into computer systems.
  • Assisted with accounts receivable and accounts payable functions.
  • Managed multiple calendars and contacts using computer software.
  • Operated office equipment such as photocopiers, scanners, and fax machines.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
  • Generated invoices and purchase orders as needed for clients.
  • Organized and managed the distribution of mail and packages
  • Performed data entry tasks utilizing 10-key numeric pad skills.
  • Worked well in a team setting, providing support and guidance.
  • Self-motivated, with a strong sense of personal responsibility.
  • Learned and adapted quickly to new technology and software applications.
  • Skilled at working independently and collaboratively in a team environment.

Education

Some College (No Degree) - Business Education

United College of Business
Hollywood

Skills

  • Experienced in Resolving Conflicts
  • Security screening
  • Security team leadership
  • Safety and security procedures
  • Security officer training
  • Surveillance
  • Emergency Response
  • Performance Assessment
  • Inventory Management
  • Customer Service
  • Schedule Coordination
  • Purchase Order Administration
  • Meeting Support
  • Administrative Support
  • Vendor Relationship Management
  • Prioritization and time management
  • Accounts receivable and payable
  • Effective Meeting Documentation
  • Effective Document Management
  • Report Writing
  • Typing and 10-Key Entry

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft Office 365

Timeline

Security Supervisor

Contemporary Services Corporation.
01.2009 - Current

Retired Secretary/Associate Coordinator

The Walt Disney Company
01.1998 - 11.2023

Some College (No Degree) - Business Education

United College of Business
KATHLEEN CHAVEZ