Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathleen Cinelli

Montgomery,MA

Summary

Experienced business systems professional with strong focus on optimizing processes and enhancing system efficiency. Known for fostering team collaboration and delivering tangible results in dynamic environments. Expertise in business analysis, data modeling, and project management. Adaptable and dependable, consistently meeting evolving organizational needs while ensuring successful outcomes.

Overview

28
28
years of professional experience

Work History

Owner/Senior Database Consultant

Merisoft, Inc.
10.1996 - Current
  • Consulted with clients in various industries to identify core software requirements and propose optimal solutions.
  • Developed custom database applications with Microsoft Access and SQL. Maintained and supported database applications on ongoing basis.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Sr Business Systems Analyst

Beacon Mobility
03.2023 - 02.2025
  • Work closely with all departments to understand and gather integration and data requirements for various systems and applications, document detailed integration specifications, data mappings, transformations, and business rules.
  • Develop Source of Truth processes and documents for key data elements and ensure compliance across applications and departments.
  • Collaborate with data lead and development teams to ensure integrations are implemented as specifications defined. Validate and test integrations to ensure accuracy and consistency.
  • Document use case scenarios, technical requirements, workflows and data structures for technical and non-technical audiences.
  • Communicate project plan, progress, and potential risks to stakeholders. Provide post-implementation support and troubleshooting for integration issues.
  • Address and troubleshoot issues and concerns raised by users related to data, reports or integrations. Develop and facilitate end user training on systems and integrations where appropriate.
  • Build and maintain integrations between multiple routing/dispatch applications and safety applications to assign drivers to safety events in a consistent and timely manner.
  • Facilitate data collection and storage for historical employee payroll and HR data as well as vehicle GPS and events data.
  • Reduced Safety Risk score from 70+% to under 20% by building integrations from routing applications to safety application to identify drivers with risky behaviors in order to enable safety coaches to train drivers and reduce those behaviors.
  • Reduce by 80% safety and operation employee work hours required to assign drivers to events thru automated integrations and training on dispatch portal use and best practices.
  • Reduce Finance team time required to create a large customers monthly bill from 40 hours per month for 3 employees to under 3 hours per month by developing a custom VBA data solution to pull data from the routing system and apply logic to create the bills automatically.
  • Enable migration for over a dozen new company acquisitions legacy HR/Payroll systems to Workday by pulling legacy data and transforming into appropriate Workday import templates.
  • Reduce operations employee work hours by 30% and ensure data accuracy by working with development teams to establish and maintaining APIs from fleet and HR systems to multiple routing applications to feed and update vehicle and employee information.
  • Prevent legal issues and fines by ensuring compliance to data storage and retention rules for historical employee payroll and vehicle telemetric data for 25+ companies under the Beacon Mobility umbrella.

Director of IT

Beacon Mobility
04.2017 - 03.2023
  • Provide and organize IT support for all company departments, including O365, SharePoint, Azure and core application administration.
  • Work with operations to migrate custom developed legacy applications to SaaS core applications and established on prem solutions.
  • Provide data collection and transformations for migrations from legacy HR Payroll systems to Ceridian, and then to Workday.
  • Establish and maintain user security policies for legacy database and HR/Payroll applications.
  • Develop IT policies and procedures for hardware purchase and distribution, acceptable use, user onboarding and offboarding, and application administration.
  • Collaborate with managed service providers to ensure timely end user support.
  • Establish data integrations from core applications to users for Power BI reporting.
  • Develop and maintain legacy data warehouse.
  • Enhanced IT infrastructure by implementing strategic technology upgrades and streamlining system processes.
  • Migrate legacy on prem SQL database to Azure SQL.
  • Develop and maintain hardware and cell phone inventory database.

Education

Bachelor of Science - Marketing/Business Administration

Bentley College
Waltham
09-1988

Skills

  • Verbal and written communication
  • Cross-functional collaboration
  • Requirements gathering
  • Functional specifications
  • Gap analysis
  • Process documentation
  • Database design
  • Business process modeling
  • Stakeholder relations
  • SQL proficiency
  • Data mapping, analysis, migration
  • Agile methodologies

Timeline

Sr Business Systems Analyst

Beacon Mobility
03.2023 - 02.2025

Director of IT

Beacon Mobility
04.2017 - 03.2023

Owner/Senior Database Consultant

Merisoft, Inc.
10.1996 - Current

Bachelor of Science - Marketing/Business Administration

Bentley College

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Kathleen Cinelli