Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Kathleen Commander

Kathleen Commander

Accounting Clerk
Dorena,OR

Summary

A self-motivated employee offering a strong work ethic and determination to complete tasks promptly. Dependable accounting professional acknowledged for reliability, integrity, and quick learning ability. Highly skilled in general accounting, receivables, and payables with an eye for identifying and correcting errors. The ability to communicate in a friendly and professional manner with customers, clients, vendors, fellow employees, and management is a skill that promotes excellent customer service which is a daily goal. Accurate and detail-oriented with extensive bookkeeping knowledge including but not limited to the food and beverage industry and full-service hotel operations. Trained in freight movement both local and Line haul. The importance of confidentiality is well understood and taken seriously. A strong sense of company allegiance, pride in the company’s mission statement, team member support, and comradery is a personal commitment and is practiced daily. Advanced technical knowledge of a variety of office machinery and software. Creating new and more efficient ways of doing daily tasks and limiting carbon footprint is part of a routine.

Overview

31
31
years of professional experience

Work History

Inbound/Outbound Clerk

Reddaway
08.2014 - 07.2023
  • Responsible to handle multiple phone lines to coordinate pickups and delivery of freight
  • Trained to know nuances of dispatching multiple drivers in small windows of time in a specific grid
  • Helping consignees understand freight delivery time frames and equipment types and sizes
  • Responsible to aid in adjusting freight bills for pricing errors or shipping damage
  • Maintaining logs for freight condition and whether or not freight arrived on time dock site.
  • Expert understanding of Hazmat handling and shipping
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.
  • Communicated daily with local business representatives regarding scheduling of inbound and outbound shipments

Retail Merchandiser

Anderson Merchandisers, LLC
03.2019 - 07.2021
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Arranged consistent shelves, bins, and racks by following established planograms.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Developed relationships with key store personnel to support proper product placement and visibility.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.

Administrative Assistant

Holiday Inn
04.2008 - 02.2014
  • Answered multi-line phone systems, routed calls, delivered messages to staff, and greeted visitors.
  • Created and maintained databases to track and record customer data.
  • Assisted development and implementation of new administrative procedures.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment, and services.
  • Built and maintained excellent customer relationships through timely responses to inquiries and going above and beyond to accommodate unusual requests.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Supervised and created weekly work schedules for front desk employees.
  • Diagnosed and often repaired computer equipment for the restaurant, banquets, front desk and back offices.
  • Took a leadership role when General Manager was out of office.
  • Responded to all guest issues and was responsible for correspondence to Social Media reviews on multiple sites.
  • Employee of the month July 2011

Night Auditor

La Quinta Inn & Suites
07.2007 - 06.2008
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Looked over pending check-ins and payment processes to complete closing procedures.
  • Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Set up breakfast room for guests and maintained food inventories.
  • Performed pool maintenance and added chemicals as needed.
  • Washed, dried, and folded laundry as necessary when not completed by day staff.
  • Used professional Kitchen equipment including ovens and dishwasher to serve evening snacks for guests and clean up.

Night Auditor/Front Desk Agent/Front Office Manager

Valley River Inn
10.2003 - 06.2007
  • Checked in/out guests
  • Reconciled daily receipts for the restaurant, banquets, and front desk.
  • Manager on Duty
  • Supervised front desk staff and created weekly work schedule
  • Processed receivables
  • Counted employee banks at beginning and end of each shift.
  • Tracked usage and ordered office supplies as needed.
  • Issued gift certificates and tracked their use.
  • Used industry expertise, customer service skills, and analytical nature to resolve customer concerns and promote loyalty.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Employee of the month June 2005.

Night Auditor/Accounts Payable Clerk/Front Desk Agent

Red Lion/Double Tree/Clarion Hotels
06.1992 - 10.2003
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
  • Generated and printed daily financial reports to track hotel performance.
  • Looked over pending check-ins and payment processes to complete closing procedures.
  • Reconciled restaurant, banquets and front desks receipts.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Prepared vendor invoices and processed incoming payments.
  • Maintained good working relationships with vendors and resolved disputes.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Evaluated financial records to detect errors and discrepancies.
  • Matched purchase orders with invoices and recorded necessary information.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Used internal software to process reservations, check-ins and check-outs.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Trained new staff members in customer service techniques and hotel operations.
  • Employee of the month June 1997

Education

Associate of Applied Science - Accounting

Itasca Community College
Grand Rapids, MN
06.1985

Skills

  • GL Reconciliation
  • Accounts Payable and Accounts Receivable
  • Microsoft Excel/Microsoft Office
  • Payroll Operations
  • File and Database Management
  • Vendor Record Management
  • ADP and Kronos payroll software
  • Multiple line phone systems

Additional Information

Additional employment

January 1993-February 1996 Silhouette Marketing-Product Demonstrator in local grocery stores

September 2012-September 2014-Register Guard-Paper Carrier

September 2013-March 2020 Embers Supper Club-Overnight Janitor

September 2019-Current-Uber driver



Personal References

Bryan Nelson-Terminal Manager/Reddaway Freight, Eugene OR, 541-246-4163-Previous Manager/Friend

Sarah Cobb-Restaurant Manager/Embers Supper Club, Eugene, OR 541-653-1931-Previous Manager/Friend


Timeline

Retail Merchandiser

Anderson Merchandisers, LLC
03.2019 - 07.2021

Inbound/Outbound Clerk

Reddaway
08.2014 - 07.2023

Administrative Assistant

Holiday Inn
04.2008 - 02.2014

Night Auditor

La Quinta Inn & Suites
07.2007 - 06.2008

Night Auditor/Front Desk Agent/Front Office Manager

Valley River Inn
10.2003 - 06.2007

Night Auditor/Accounts Payable Clerk/Front Desk Agent

Red Lion/Double Tree/Clarion Hotels
06.1992 - 10.2003

Associate of Applied Science - Accounting

Itasca Community College

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Kathleen CommanderAccounting Clerk