Summary
Overview
Work History
Education
Timeline
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Kathleen Copeland

Lenoir,NC

Summary

Florida native, (please don't hold that against me) that grew up in a household of 7 kids. My father was a master craftsman who happened to also be a plumber, mason and electrician. He taught me more than I cared to know as a child. Yet, as an adult, I realize how fortunate I am to know all that he taught me.

I am a mother of two boys, owner of Katz Sandwich Co and Founder of the Medical Equipment Organization Worldwide.

I am a hardworking individual who absolutely loves my town and the surrounding community and haven't created a resume in over 20 years! I'm sure I could use Chat GBT or another AI platform to make this "perfect". However, I'd rather be my authentic self, flaws included.

My focus (outside of my actual job), has been to volunteer with local nonprofits in order to make a long lasting tangible difference in my community.

I am experienced with strategic planning and team leadership on a corporate helping to drive growth by different means. Implementation of innovative strategies, to enhance profitability and productivity has always been my goal. I have worked for and with a diverse group of folks from age to race and feel that people truly are the melting pot of life!

My work history starts at the age of 15 when I was a line cook at Tampa Yacht & Country Club, (unless you consider babysitting newborns from the age of 11 as "work").

I attended culinary school at JWU in Miami, Florida. I then went on to get a degree in Hospitality Tourism Management from UCF in Orlando, FL. My husband and I moved to Asheville in 2007 where I secured a job as a Restaurant Manager at Grove Park Inn. From there I went to work as an Operations Manager over Environmental Sciences at Mission Hospital. I had a short lucrative stint as an insurance agent, before going back to work at Grove Park Inn.

I was the primary bread winner in my home and that meant sometimes taking on jobs to ensure the livelihood of then, family of 3. My husbands career took us back to Florida until our separation in 2015. My two sons and I relocated to Lenoir, NC to be closer to my parents. I acquired the position of Taproom Manager for a small brewery in downtown Lenoir and helped to financially grow their business while creating opportunities to support our local community. I acquired the building I currently work from in 2017 and have gone from owning/operating a restaurant, to being a full time caterer. COVID changed many aspects of how I conduct business as it did many other. I believe that teamwork makes the dream work. However, you have to be able to rely on yourself to ensure things get done and do what it takes to make it happen! No job is ever below my "pay grade" and that's a motto I've lived with since wiping butts at the age of 6.

I would LUV the opportunity to simply meet with YOU! Your organization is truly changing lives and that is something my philanthropist heart has been seeking to do for many years! I am looking to have a career in a field that can utilize all of my past experiences in a way that also makes a difference in the lives of others around me in a positive way.

Overview

18
18
years of professional experience

Work History

Owner

Katz Sandwich Co
10.2017 - Current
  • Handle day to day operation’s to include: inventory management, product production, quality control, customer satisfaction, advertising, payroll, accounting, and submission of sales and use tax.
  • Engage with customers to understand current and future needs.
  • Implement marketing strategies to increase brand visibility within the community and surrounding area’s.
  • Trained and motivated employees to perform daily business functions when we were operating as a restaurant.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business's financial stability. Especially during COVID.
  • Expanded product offerings by identifying potential growth opportunities and researching local market trends.

Taproom Manager

Howard Brewing
08.2015 - 04.2017
  • Self-motivated, with a strong sense of personal responsibility in ensuring the growth and development of the breweries tap room.
  • Worked efficiently in a fast-paced environment while learning the ins and out of the brewhouse.
  • Skilled at working independently and collaboratively in a team environment.
  • Handled the accounting and payroll for the taproom.
  • Managed the online presence of the company both on social media and all online platforms.
  • Created a community outreach program to help locals in need through fundraising efforts via the taproom.

Sous Chef

Publix Supermarket Cooking School
08.2013 - 08.2015

Abstract Manager

Nationwide Title Clearning
06.2012 - 08.2013

Worked 50 hours a week while keeping my job with Publix, that I worked at every weekend. Publix then offered me a higher level job and more money to come back full time

Customer Service

Publix Super Markets
11.2010 - 08.2013

Restaurant Manager

Grove Park Inn
09.2009 - 11.2010

Insurance Agent

Bankers Life & Casualty Insurance
10.2008 - 08.2009

Absolutely loved the work and flexibility of this job. Attained the highest achievement given to date by the company. However, I did not appreciate the cut throat work environment and decided to accept a job offer with my old company.

Operations Manager Environmental Sciences

Aramark, Mission Hospital
04.2008 - 10.2008

The Aramark contract between the hospital was coming to an end. That meant I had to figure out what job I could do in the area while making enough to provide for my family. I achieved my insurance license while working a full time job and taking care of our first born baby.

Restaurant Manager

Grove Park Inn
05.2007 - 04.2008

Education

Culinary of Arts

Johnson & Wales University, Miami, FL, US
Miami, FL

Bachelor of Science - Hospitality And Tourism Management

University of Central Florida
Orlando, FL
05.2007

Associate of Applied Science - Business Administration

Valencia Community College
Orlando, FL
05.2005

High School Diploma -

Brandon High School
Brandon, FL
05.2002

Timeline

Owner

Katz Sandwich Co
10.2017 - Current

Taproom Manager

Howard Brewing
08.2015 - 04.2017

Sous Chef

Publix Supermarket Cooking School
08.2013 - 08.2015

Abstract Manager

Nationwide Title Clearning
06.2012 - 08.2013

Customer Service

Publix Super Markets
11.2010 - 08.2013

Restaurant Manager

Grove Park Inn
09.2009 - 11.2010

Insurance Agent

Bankers Life & Casualty Insurance
10.2008 - 08.2009

Operations Manager Environmental Sciences

Aramark, Mission Hospital
04.2008 - 10.2008

Restaurant Manager

Grove Park Inn
05.2007 - 04.2008

Culinary of Arts

Johnson & Wales University, Miami, FL, US

Bachelor of Science - Hospitality And Tourism Management

University of Central Florida

Associate of Applied Science - Business Administration

Valencia Community College

High School Diploma -

Brandon High School
Kathleen Copeland