Kathleen Custer
Hobby Lobby
Statesville,NC United States
1
Certification
29
years of professional experience
Detail-oriented professional with a diverse background in manufacturing, quality control, retail operations, customer service, and healthcare support. Expertise includes soldering, technical troubleshooting, inventory management, employee training, and quality assurance. Recognized for exceptional organizational skills and a commitment to delivering outstanding customer service while adapting swiftly to new roles and responsibilities. Dedicated to upholding high standards of accuracy, efficiency, and collaboration within team environments.
Work History
Fabric Department Lead / Customer Service
1 Year 11 Months- Advised customers on fabric choices and executed cutting tasks to elevate overall satisfaction during their shopping experience.
- Managed fabric department operations to maintain organized displays and guarantee consistent product availability.
- Managed inventory levels and ordered stock for fabric, sewing, and needle art products.
- Maintained attractive product displays and organized inventory, contributing to increased customer engagement and sales.
Ultrasound Probe Repair & Quality Assurance Tech
5 Years 7 Months- Assembled, repaired, soldered, tested, and troubleshot ultrasound probes to ensure optimal functionality and reliability.
- Executed incoming and final quality inspections, ensuring compliance with company standards and enhancing product safety.
- Maintained accuracy in testing and repairing sensitive medical equipment, contributing to overall equipment performance.
Radiology Transporter / Dispatcher Assistant
7 Years 1 Month- Safely transported patients to and from radiology procedures while providing compassionate care.
- Coordinated scheduling and communication among nurses, physicians, technologists, and dispatch staff to ensure timely patient care.
- Maintained accurate patient documentation and records to support efficient operations and compliance.
- Assisted with dispatching responsibilities and streamlined departmental workflow to enhance service delivery.
- Delivered dependable service in a fast-paced healthcare environment.
Warehouse Associate
6 Years- Cross-trained in multiple warehouse functions to improve operational efficiency.
- Cross-trained in multiple warehouse functions to enhance workflow and support team flexibility.
- Trained new employees on warehouse procedures and safety practices, ensuring compliance and readiness.
- Assisted in maintaining productivity and inventory accuracy, contributing to operational effectiveness.
Electronics Assembly Technician
6 Years 8 Months- Assembled, soldered, and tested printed circuit boards and electronic alarm systems.
- Conducted quality inspections to verify product reliability and adherence to standards.
- Trained new employees on assembly and testing procedures to enhance team proficiency.
- Assisted with clerical duties and shipping operations.
Education
Associate of Applied Science (A.A.S.) - Architectural Engineering
Associate of Applied Science (A.A.S.) - Radiologic Technology
Skills
Customer Service
Quality assurance proficiency
Ultrasound equipment repair
Soldering & Electronics Assembly
Technical Troubleshooting
Inventory management
Retail Operations
Fabric and sewing operations management
Employee Training
Product Stocking & Merchandising
Shipping & Receiving
Quality control in manufacturing
Medical Terminology
Clinical experience
Accurate data entry
Proficient in computer applications
Effective communication
Effective organizational skills
Cash transaction processing
Point of sale management
Hand & Power Tool proficiency
Certification
Valid Driver's License
Timeline
Fabric Department Lead / Customer Service
Hobby Lobby
09.2024 - CurrentRead More
Ultrasound Probe Repair & Quality Assurance Tech
Avante Health Solutions
11.2018 - 06.2024Read More
Radiology Transporter / Dispatcher Assistant
Atrium CMC Northeast
10.2011 - 11.2018Read More
Warehouse Associate
Dillard's Distribution Center
10.2005 - 10.2011Read More
Electronics Assembly Technician
Pro-Tech, Inc.
06.1997 - 02.2004Read More
State University of New York At Alfred
Associate of Applied Science (A.A.S.) from Architectural Engineering
Read More
Rowan-Cabarrus Community College
Associate of Applied Science (A.A.S.) from Radiologic Technology
Read More