Versatile team member offering over 20 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Self-motivated.
Overview
26
26
years of professional experience
Work History
Produce Team Member
Whole Foods Market Inc
Roseville, CA
06.2020 - Current
Pleasantly greet customers and provide prompt and courteous service.
Assist more than 50 customers daily with price checking fruits and vegetables and finding requested items in department.
Maintain stock levels on sales floor and check products for damage and order accuracy.
Order writing.
Completed regular cycle counts and inventory audits
Checked for outdated and overripe grocery items and removed from inventory
Readied items for sales floor stocking by affixing tags and preparing shelf labels
Supported promotional plans by updating signage with price changes
Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions
Checked product levels and recommended new purchases
Stocked shelves, racks and cases with new or transferred merchandise
Taproom Lead/Chef
Whole Foods Market Inc
Roseville, CA
06.2018 - 06.2020
Managed day- to-day activities for taproom opening and closing duties.
Preformed high levels of service, quality and customer satisfaction.
Ensure regulatory compliance and safe environment
Responsible alcohol service. ABC certified.
Cooked memorable dishes that brought new customers into establishment
Monitored line processes to maintain consistency in quality, quantity and presentation
Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers
Inventoried food, ingredient and supply stock to prepare and plan vendor orders
Interacted with guests to obtain feedback on product quality and service levels
Modernized work processes to reduce guest wait times and boost daily output by 10%
Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows
Prepared Foods Assistant Team Leader
Whole Food Market Inc.
Lafayette, CA
05.2011 - 12.2018
Manage team of 54 team members' workload to reach production targets.
Train, mentor and counsel team members to make sure their developmental goals are reached
Large scale holiday production, planning and execution for both daily operations and catering.
Proved successful working within tight deadlines and fast-paced atmosphere
Maintained excellent attendance record, consistently arriving to work on time
Carried out day-to-day duties accurately and efficiently
Drove operational improvements which resulted in savings and improved profit margins
Developed and maintained courteous and effective working relationships
Catering Director/Kitchen Manager
Whole Foods Market Inc
Walnut Creek, CA
11.2003 - 05.2018
Developed and tested amazing new recipes to continue to "WOW" customers.
Built lasting, lucrative relationships with community members and leaders through effective communication and active listening skills.
Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
Collaborated closely with clients to develop exciting catering menus for memorable events.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Cross-trained existing employees to maximize team agility and performance.
Achieved or exceeded financial goals by 10% on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Drove catering revenues by bringing in new business to establishment, consistently exceeding quarterly and yearly goals by 10%