Kathleen Delosier
Port Trevorton,PA
Summary
Able to work as a team player, but also self-motivated to work individually. Good problem solving skills, with strong moral and work ethics. Use to working with Top Secret information. Experience includes, but is not limited to, answering phones, working with the public, handling paperwork, supervising other employees, providing accurate, prompt and friendly customer service. Listening to customers and helping find solutions for their problems. Over fifteen years of office working experience.
Overview
14
14
years of professional experience
Work History
Home Care Aide
Lorrie Walter
10.2022 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Monitored progress and documented patient health status changes to keep care team updated.
- Developed rapport to create safe and trusting environment for care.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted disabled clients to support independence and well-being.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Fabric Team Leader
Hobby Lobby
11.2021 - 09.2022
- Responsible for organzing the Fabric Department, Ordering needed items
- Organizing extra inventory
- Helping customers find the items they need to complete a project
- Offering advice on what they might need to complete their project
- Explaining how certain items are used
- I also help customer's think 'outside the box' and show them how to use items in other ways than the original use.
Human Resources Specialist
United States Army
06.2009 - 08.2014
- Safeguard human resource information, maintain employee confidence and provide excellent customer service for all ranks of military members
- Worked with Top Secret documents, and other personal information
- Handled phone calls for both the First Sargent and Company Commander
- Supervised up to five Soldiers within the Training Room
- Was able to work with multiple computer programs to flawlessly move information into different systems
- Maintained over four hundred Training Records for Soldiers attached to my Company
- Prepare and process extra pay and billing paperwork, such as travel pay, over payment of traveling expenses, and No Pay Due.
Education
High School Diploma -
Line Mountain High School
Herndon, PANo Degree - Nutrition Sciences
Kaplan University
Davenport, IASkills
- Issue Resolution Attention to detail
- Analytical Thinking Teamwork and Collaboration
- Overseeing Daily Office Activities People Management
- Work Planning and Prioritization Team Supervision
- Goal Setting Experience in Leadership
- Verbal and Written Communication Conflict Resolution
- Problem Solving Effective Time Management
- Active Listening Detail Note Taking
- First Aid and Safety
Timeline
Home Care Aide
Lorrie Walter
10.2022 - Current
Fabric Team Leader
Hobby Lobby
11.2021 - 09.2022
Human Resources Specialist
United States Army
06.2009 - 08.2014
High School Diploma -
Line Mountain High School
No Degree - Nutrition Sciences
Kaplan University
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