Kathleen Dempsey

Facility Scheduler Admin

• Manage 73 department schedules hospital-wide.
• Review, balance, and post all schedules every month.
• Work closely with Corporate to help implement new programs in order to streamline schedules and staffing.
• Provide classes quarterly for all Directors, Managers, and CNCs to provide education on the scheduling system.
• Round on all of the departments and provide 1:1 education as needed.
• In-house expert on the Facility Scheduler and troubleshoot all issues departments may have with the system.
• Grant access to employees in order to use Facility Scheduler.
• Build departments, add staff to Scheduler, alter current access, build shift codes, and enter open needs.
• Manage all Agency staff who come in for orientation.
• Complete schedules for Care Pool staff (Division Float Pool).

Staffing Coordinator

• Answer phones, add staff to Scheduler, and work closely with Staffing AOC and House Supervisor in managing staffing throughout the day.
• Redeploy staff during the day as needed.
• Complete payroll for 5 different departments daily.
• Create Shortage spreadsheets 4 weeks in advance in order to prepare for short staffing days ahead of time.
• Create the staffing plan for the next shift, call all CNCs for Med/Surg, Step Down, ICU, and Mom and Baby units and implement staffing plan.
• Create Matrix with finalized staffing prior to shift change and redeploy all float pool staff and Patient Safety Attendants.
• Manage patient sitter and camera logs and update them prior to shift change.
• Provide copies of Matrix and Sitter/Camera logs for House Supervisor, Centralized Patient Placement, and next Staffing Coordinator coming on shift.

• Answered patient assistance calls, assessed needs, and offered qualified support.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Helped patients complete range of motion exercises to prevent loss of function during care.
• Maintained clean and safe environment to promote patient safety and comfort.
• Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Collected and transported specimens to prepare for lab testing.
• Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
• Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
• Organized and replenished unit supplies to maintain team readiness for expected demands.
• Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
• Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
• Documented patient information and care activities in electronic health record.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
• Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
• Perform bladder scams and check blood sugar.

• Built strong relationships with clients to deliver emotional support and companionship.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Provided safe mobility support to help patients move around personal and public spaces.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted patients with self-administered medications.
• Transported individuals to events and activities, medical appointments, and shopping trips.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
• Guided patients to restroom to support bladder and bowel relief requirements.

• Checked for outdated and overripe grocery items and removed from inventory.
• Pleasantly greeted customers and provided prompt and courteous service.
• Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
• Assisted customers with price checking fruits and vegetables and finding requested items in department.
• Kept tidy and organized area to comply with cleanliness standards.
• Trained new employees to provide knowledge of proper produce handling and rotation procedures.
• Inspected floor displays, noted missing items, and immediately replenished merchandise.
• Received and unloaded new items upon delivery and checked products for damage and order accuracy.
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Sorted and packaged produce items to prepare for shipments.