Kathleen Dickert
Clearwater,FL
Summary
Office Manager at LMR2, Inc. with strong expertise in financial analysis and policy development. Achievements include enhancing operational efficiency and improving client relationships. Proficient in budgeting and staff supervision, with successful implementation of strategies that increased customer satisfaction and streamlined office procedures. Dedicated to driving organizational success through effective leadership and management practices.
Overview
15
15
years of professional experience
Work History
Office Manager
LMR2, Inc.
Clearwater, FL
02.2020 - Current
- Supervised staff, organized schedules, and delegated tasks to enhance operational efficiency.
- Executed general bookkeeping, including bank statement reconciliation and journal entry creation.
- Assisted in preparing budgets, forecasts, and financial statements for effective financial planning.
- Resolved customer inquiries promptly while fostering positive client relationships.
- Maintained an organized filing system for records and correspondence.
- Developed and implemented comprehensive office policies and procedures.
- Facilitated effective communication strategies across departments to improve collaboration.
- Prepared board meeting agendas and recorded minutes during sessions.
Manager/Senior Paralegal
Legal Med Resources
Clearwater, FL
07.2015 - 06.2020
- Conducted performance reviews for team members to enhance productivity and engagement.
- Resolved employee conflicts by guiding adherence to company policies and procedures.
- Managed vendor relationships through effective contract negotiations and timely delivery oversight.
- Ensured compliance with industry regulations and internal policies to mitigate risks.
- Developed and implemented strategies that increased customer satisfaction and loyalty.
- Created monthly performance reports for senior management, summarizing key operational metrics.
- Provided leadership during organizational changes, maintaining stability and morale.
- Conducted regular staff meetings to discuss progress and identify improvement areas.
Senior Paralegal
Woodruff Law
Clearwater/St. Petersburd, FL
01.2010 - 07.2015
- Advised attorneys on deadlines for filing court pleadings and documents.
- Reviewed briefs, motions, and exhibits for accuracy prior to court submission.
- Coordinated attorney schedules by arranging meetings with clients and witnesses.
- Maintained electronic databases of client documentation related to cases.
- Drafted and negotiated various agreements, including subcontracts and nondisclosure agreements.
- Conducted legal research, drafting memoranda summarizing findings.
- Prepared witness outlines and summarized deposition testimony for attorney support.
- Organized evidence for hearings or trials, including medical records into timelines.
Education
Associate of Arts - Marketing/Management
University of Michigan, Dearborn
Dearborn, MI05-1979
Skills
- Office management
- Financial analysis
- Budgeting
- Customer service
- Policy development
- Staff supervision
References
References available upon request.
Timeline
Office Manager
LMR2, Inc.
02.2020 - Current
Manager/Senior Paralegal
Legal Med Resources
07.2015 - 06.2020
Senior Paralegal
Woodruff Law
01.2010 - 07.2015
Associate of Arts - Marketing/Management
University of Michigan, Dearborn
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