Kathleen Dougherty
Bensalem,PA
Summary
Sales professional with 6+ years of experience in consultative selling, client acquisition, and relationship management. Skilled at guiding clients through purchases ranging from personal services to corporate programs, always with a focus on building trust and delivering tailored solutions. Career spans corporate travel, matchmaking services, technology solutions, and vacation sales — demonstrating adaptability and proven success in closing deals across diverse industries and client needs. Recently completed a certified high-ticket sales and closing program, strengthening advanced sales techniques and preparing to excel in a dedicated closer role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Corporate Travel Consultant
Flight Centre Travel Group
Philadelphia, PA
10.2022 - Current
- Negotiated with airlines, hotels, and vendors to secure competitive pricing, upgrades, and added-value services.
- Consulted with executives and coordinators to understand business goals, and recommend tailored travel solutions.
- Collaborated with decision-makers to design customized travel programs—often valued in the tens of thousands—balancing cost, convenience, and company objectives.
- Handled requests via email and phone, sometimes taking 20 to 30 calls per day.
Sales Consultant – Matchmaking Services
Tawkify
San Francisco, CA
07.2021 - 09.2022
- Guided prospective clients through packages ranging from $3,000 to $50,000, using a consultative and relationship-focused approach.
- Delivered persuasive presentations to build trust, and help clients move confidently toward enrollment.
- Handled objections around investment, timing, and readiness with professionalism and empathy.
- Led the team in outbound calls and client outreach, consistently generating new opportunities, and filling the pipeline.
- Managed prospects in a CRM system to track interactions, schedule follow-ups, and maintain consistent engagement.
Sales Consultant
Telikin
Hatfield, PA
07.2020 - 07.2021
- Delivered one-on-one consultations via phone, offering a simplified computer system designed to help seniors and improve digital accessibility.
- Used CRM tools to track leads, manage follow-ups, and ensure smooth onboarding.
- Strengthened communication skills by explaining technical products in clear, empathetic, and relatable ways.
Vacation Sales Consultant
Apple Leisure Group
Doylestown, PA
05.2017 - 07.2020
- Sold vacation packages and premium travel experiences, guiding clients through high-value lifestyle investments.
- Ranked as a top sales representative in the first year, and consistently maintained top-10 performance across a team of over 100 reps.
- Drove additional revenue by promoting add-ons such as travel insurance and upgrades, increasing overall sales volume, while enhancing the client experience.
- Maintained pipelines and performance metrics in CRM systems, contributing to revenue growth and client satisfaction.
Education
High School Diploma -
Council Rock South
Holland, PA06-2013
Skills
- Sales and closing
- Negotiation
- CRM (Salesforce, HubSpot, Zoho)
- Technical Aptitude
- Coachability
- Communication & Presentation
- Customer service & Phone etiquette
- Microsoft Office Suite
- Google Workspace
Certification
- Call Her Closed
Timeline
Corporate Travel Consultant
Flight Centre Travel Group
10.2022 - Current
Sales Consultant – Matchmaking Services
Tawkify
07.2021 - 09.2022
Sales Consultant
Telikin
07.2020 - 07.2021
Vacation Sales Consultant
Apple Leisure Group
05.2017 - 07.2020
High School Diploma -
Council Rock South
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