KATHLEEN DRAVECK
St. Petersburg,FL
Summary
Assertive, results-oriented and dedicated individual looking for an opportunity to contribute to a progressive organization in the field of HR/Benefits. Brings Teamwork, Leadership, and Business Correspondence skills into the workplace. Hardworking employee with an extensive background Communicating the field to accomplish work related tasks such as Human Resource Managers, District Managers, Restaurant General Managers, and other Departments within a business organization consisting of Human Resources, Safety And Risk, Payroll, and Office Services, Highly organized, proactive and punctual. Works well within team settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Benefits Coordinator
Carrols Corrporation
Syracuse, NY
12.2020 - 01.2024
- Participated in the Social Events Committee for Carrols Corporation coordinating social events to help bring employee's closer together as a team, as a member of the subcommittee.
- Submitted the Benefits Department's portion of the company weekly newsletter where the purpose is to properly inform employee's of essential information related to their benefit enrollment.
- Performed weekly Department audits including Payroll off cycle checks, as well as 401K deductions.
- Assisted with the Open Enrollment process by developing the Departments theme for the annual post card, and processed the benefit enrollment transaction.
- Communicated on a daily basis with HR managers, District Managers, Restaurant General managers.
- Maintained up-to-date knowledge of all benefit plan provisions, policies, and procedures.
- Developed and implemented a system for tracking eligibility status of employees by providing the field with a weekly outstanding report of all employee's with beneding benefit election's in need of completion.
- Provided employee' in various states with short-term disability, and long term disability information to begin the wage contuation process.
- Authorized, short term disability wages for certain regions out of Carrols Corporation
- Responded to inquiries from current and former employees regarding their benefits package.
- Processed invoices related to employee benefits packages such as health insurance premiums, 401 contributions, life insurance premiums.
- Performed routine audits of payroll deductions for accuracy and compliance with applicable laws.
- Managed claims processing activities related to employee benefits packages such as disability claims or long-term care claims.
- Participated in open enrollment activities including preparing materials, conducting presentations, answering questions, and distributing information packets.
- Ensured accurate completion of required documentation when employees terminate employment or change benefit elections.
- Provided assistance to plan participants by explaining benefits information to ensure educated selections.
- Coordinated benefits processing, including enrollments, terminations and claims.
- Oversaw enrollment of new employees and company-wide yearly enrollment period.
- Communicated effectively via email, phone and face-to-face with plan participants to resolve issues pertaining to health and welfare benefits.
- Mastered state and Federal benefit laws Including FMLA, COBRA, and 401k administration.
- Kept operations in compliance with requirements by applying knowledge of applicable regulations, legal statutes and tax code information.
Burger King Team Member
Carrols Corporation, LLC
Oswego, NY
01.2020 - 05.2022
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Promoted products through effective merchandising techniques.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Attended staff meetings to stay updated on company policies and procedures.
Education
Bachelor of Arts - Communication Studies
SUNY OSWEGO
Oswego, NY05.2022
Message , Communication Theories, Persuasion, Debate, Mass Media, Research Methods, Critical Thinking -
SUNY Oswego
Oswego NY05.2022
Associates of Arts Degree -
SUNY Onondaga Community College
2020
Skills
- Organizational/ Time Management
- Conflict Resolution
- Written Communication
- Business correspondence
Certification
Community Service: Oswego SPCA non-profit volunteering September 2021-October 2021
Timeline
Benefits Coordinator
Carrols Corrporation
12.2020 - 01.2024
Burger King Team Member
Carrols Corporation, LLC
01.2020 - 05.2022
Bachelor of Arts - Communication Studies
SUNY OSWEGO
Message , Communication Theories, Persuasion, Debate, Mass Media, Research Methods, Critical Thinking -
SUNY Oswego
Associates of Arts Degree -
SUNY Onondaga Community College
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