Kathleen Driscoll
Abington
Summary
Expert in crisis handling, alliance building and service screening. Good communication, conflict management and multitasking abilities. Highly motivated and enthusiastic about helping people in need. Experienced crisis response professional knowledgeable about strategies for reintroducing calm to emotionally-charged crisis situations. Skilled in reflective listening, relationship-building and collaborative problem-solving. Dedicated to offering meaningful assistance. Detail-oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Managerial experience and time management skills
Overview
40
40
years of professional experience
Work History
CRISIS INTERENTION COUNSELOR
Aspire Health Alliance
08.2007 - 04.2022
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Evaluated risk to client or others by gathering information and conducting assessments.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Conversed with individuals in crisis which called or texted hotline for assistance.
- Responsible for daily monitoring of inpatient clients
- Provide diagnoses for individual treatment
- Develop treatment/safety plans
- Develop rapport with client/patient families, outside treaters, school and hospital personnel, insurance companies
- Documented risk to each client and context of concerns.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Counseled and helped to stabilize consumers and caregivers in crisis situations.
MANAGER - SPECIAL NEEDS TRANSPORTATION
VHS Transportation Co
09.1982 - 10.1995
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Observed staff to review compliance and safety to minimize losses due to violations or damage.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Oversaw team of over 100 drivers by reviewing performance to promote timely and efficient deliveries and operations.
- Organized records of vehicles, schedules and completed time sheets for payroll
- Training new employees
- Responsible for mapping routes for each driver
- Complete yearly updated trainings
- Hiring/dismissing employees
- Developed rapport with students/clients families, school personnel, city/town transportation department
Education
Master of Arts - Psychology
Cambridge College
Cambridge, MASkills
- Applied Behavior Analysis
- Community Health Center Credentialing
- Crisis Prevention Intervention
- Complex Problem-Solving
- Emergency Services
- Client Screening
- Client Coping Mechanisms
- Relaxation Techniques
- Community Resources and Education
Timeline
CRISIS INTERENTION COUNSELOR
Aspire Health Alliance
08.2007 - 04.2022
MANAGER - SPECIAL NEEDS TRANSPORTATION
VHS Transportation Co
09.1982 - 10.1995
Master of Arts - Psychology
Cambridge College
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