Kathleen Dumas
Green Bay,WI
Summary
Resourceful Inventory Specialist driven to maximize customer engagement and sales revenues. Organized team player adept at multitasking on complex assignments in challenging, fast-paced environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Inventory Control Coordinator
Fleet Farm
Green Bay, WI
02.2021 - Current
- Maintained accurate inventory records by conducting physical counts and reconciling with computer-generated reports.
- Performed regular cycle counts to verify accuracy of inventory levels.
- Conducted periodic audits of warehouse operations to ensure compliance with established policies and procedures.
- Investigated discrepancies between physical inventories and computerized records and resolved issues accordingly.
- Coordinated with vendors regarding backorders, returns, credits, shipping errors.
- Participated in physical inventories as needed using radio frequency scanners or manual methods.
- Participated in physical inventory counts to keep information accurate and current.
- Traced missing material and shipments through vendor and customer communications.
Freight Team Leader
Fleet Farm
Green Bay, WI
05.2018 - 02.2021
- Developed and implemented strategies to improve team performance and productivity.
- Monitored workflow processes and identified areas of improvement.
- Provided guidance and support to team members on operational issues.
- Fostered a positive work environment by recognizing individual achievements.
- Kept areas clean, neat and inspection-ready to comply with product guidelines.
- Examined completed work to detect defects and verify conformance to specifications.
- Complied with company policies, objectives and communication goals.
- Assisted with training new employees on best practices related to material handling processes.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Maintained inventory of shipping materials and supplies.
- Prepared packages for shipping and determined most economical shipping methods.
- Identified order discrepancies and damaged items and notified supervisor.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
Consumables Team Leader
Fleet Farm
Green Bay, WI
03.2003 - 05.2018
- Developed and implemented strategies to ensure smooth running of consumables team operations.
- Provided training and coaching to new and existing staff in order to improve their skillsets.
- Ensured all safety standards were met within the department.
- Monitored daily workloads for the team, ensuring that tasks were completed on time and to high quality standards.
- Assigned tasks to individual team members based on their skill levels, abilities and availability.
- Resolved any customer complaints or queries regarding consumables in a timely manner.
- Organized regular meetings with the team to discuss progress updates and any issues arising from work activities.
- Ensured compliance with relevant health and safety regulations while carrying out day-to-day duties.
- Trained new hires on customer service and rotation practices.
- Executed planogram resets to keep store up to date with desired corporate strategies.
- Managed 3-5-member team of full and part timers, instilling in each employee desire to provide exceptional service and assistance to guests.
- Supervised product rotations and display changes.
- Promoted exceptional service and engaged customers with smile and positive attitude.
- Cleaned shelves, counters and tables to maintain organized store.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Computed purchases and received and processed cash or credit payment.
Education
Bachelor of Science - Environmental Science And Biology
University of Wisconsin - Green Bay
Green Bay, WI12-2002
Skills
- Shipping coordination
- Logistics Planning
- Stock Rotation
- Stock control
- Cycle counting
- Inventory Control
Certification
- Forklift certification since 2010
Affiliations
- Mother of two teenagers. I know how to handle difficult situations.
- Dedicated gardener and bird watcher
- Avid reader. Sometimes it is hard to put a good book down.
References
References available upon request.
Timeline
Inventory Control Coordinator
Fleet Farm
02.2021 - Current
Freight Team Leader
Fleet Farm
05.2018 - 02.2021
Consumables Team Leader
Fleet Farm
03.2003 - 05.2018
Bachelor of Science - Environmental Science And Biology
University of Wisconsin - Green Bay
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